Jessica Harris
Milwaukee
Summary
Exceptional communication abilities, as well a cultural sensitivity to deal with diverse population. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 7 years of management performance.
Overview
11
11
years of professional experience
Work History
Area Manager
Amazon
11.2019 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
General Manager
Little Ceasers
10.2018 - 08.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Team Lead
AZURA MEMORY CARE OF OAK CREEK
11.2017 - Current
- Lead by example first and foremost by living, demonstrating the Azura Core Values
- Complete all caregiver job responsibilities
- Work to the best of my abilities and ensure that I'm serving proper examples for all team
- Be flexible-directing, supporting, mentoring, delegating and motivating the team
- Assure vitals, weights and other routine duties are completed as required and assigned
- Complete weekly home walk-thru with Director
- On-call responsibilities as outlined in the On-call policy
- Be an active listener and effective communicator
- Be a good problem solver
- Complete all other duties as assigned
- Over medication
Manager
GRANNY'S HOUSES GROUP HOME
04.2013 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Bayview High School
Milwaukee, WISkills
- Customer and Personal Service
- Critical Thinking
- Active Listening
- Decision-Making
- Speaking
- Staff Management
- Operations Management
- Relationship building and management
- Staff Training
Timeline
Area Manager
Amazon
11.2019 - Current
General Manager
Little Ceasers
10.2018 - 08.2019
Team Lead
AZURA MEMORY CARE OF OAK CREEK
11.2017 - Current
Manager
GRANNY'S HOUSES GROUP HOME
04.2013 - 11.2017
High School Diploma -
Bayview High School