Jessica Harrison
Snohomish,WA
Summary
Hardworking and passionate job seeker with strong customer service skills eager to secure a Claim's Examiner position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Dental Assistant and Insurance Coordinator
North Star Pediatric Dentistry
Mill Creek, WA
05.2015 - Current
- Assist patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Generate and bill all dental procedure claims.
- Clean and sanitize dental tools and equipment, straighten treatment rooms, restock supplies to prep for next patient while maintaining all health and safety practices.
- Provide chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- I utilize my long-standing customer service skills by providing a positive environment for our patients and our dental team.
Dental Assistant
Bourne Orthodontics
05.2014 - 03.2018
- Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
- Provided excellent patient care by addressing concerns, answering questions, and offering support throughout treatment.
Server
Collectors Choice Restaurant
06.2008 - 01.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and processed payments accurately.
Education
Cascadia Community College
Bothell, WA01.2010
High School Diploma -
Snohomish High School
Snohomish, WA01.2008
Skills
- Digital X-Ray proficiency
- Customer Service Skills with genuine care and empathy
- Cross-Training capabilities
- Insurance claims processing and Insurance verification
- Microsoft Office
- Payment Planning
- Proficient in Multitasking
- Reliable, Organized, and Flexible
References
- Stacey Wilson, Bourne Orthodontics, Patient Coordinator, Lake Stevens, Washington, 425-308-1180
- Lisa Schur, Collectors Choice Restaurant, Manager, Snohomish, Washington, 425-346-2061
Timeline
Dental Assistant and Insurance Coordinator
North Star Pediatric Dentistry
05.2015 - Current
Dental Assistant
Bourne Orthodontics
05.2014 - 03.2018
Server
Collectors Choice Restaurant
06.2008 - 01.2015
Cascadia Community College
High School Diploma -
Snohomish High School