Jessica Harrison
Snohomish,WA
Summary
Hardworking and passionate job seeker with strong customer service skills eager to secure a Claim's Examiner position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Dental Assistant and Insurance Coordinator
North Star Pediatric Dentistry
05.2015 - Current
- Assist patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Generate and bill all dental procedure claims.
- Clean and sanitize dental tools and equipment, straighten treatment rooms, restock supplies to prep for next patient while maintaining all health and safety practices.
- Provide chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- I utilize my long-standing customer service skills by providing a positive environment for our patients and our dental team.
Dental Assistant
Bourne Orthodontics
05.2014 - 03.2018
- Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
- Provided excellent patient care by addressing concerns, answering questions, and offering support throughout treatment.
Server
Collectors Choice Restaurant
06.2008 - 01.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and processed payments accurately.
Education
Cascadia Community College
Bothell, WA01.2010
High School Diploma -
Snohomish High School
Snohomish, WA01.2008
Skills
- Digital X-Ray proficiency
- Customer Service Skills with genuine care and empathy
- Cross-Training capabilities
- Insurance claims processing and Insurance verification
- Microsoft Office
- Payment Planning
- Proficient in Multitasking
- Reliable, Organized, and Flexible
References
- Stacey Wilson, Bourne Orthodontics, Patient Coordinator, Lake Stevens, Washington, 425-308-1180
- Lisa Schur, Collectors Choice Restaurant, Manager, Snohomish, Washington, 425-346-2061
Timeline
Dental Assistant and Insurance Coordinator
North Star Pediatric Dentistry
05.2015 - Current
Dental Assistant
Bourne Orthodontics
05.2014 - 03.2018
Server
Collectors Choice Restaurant
06.2008 - 01.2015
Cascadia Community College
High School Diploma -
Snohomish High School
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