Jessica Hartman
Beverly Hills
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Site Supervisor
YMCA Of The Suncoast
02.2024 - Current
- Developed work schedules for team members to maximize shift coverage.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Developed age-appropriate activities and crafts to engage children.
- Responded to inquiries from parents and guardians.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Online Personal Shopper
Walmart
12.2023 - 02.2024
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Participated in team meetings and staff training sessions.
Sandwich Artist
Subway
11.2016 - 11.2021
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Crystal River High School
Crystal River, FL05-2014
Skills
- Personnel oversight
- Site safety
- Team supervision
- Group leadership
- Childcare
- Care management
- CPR training
- Child safety procedures
- Activity planning
- Special needs experience
- Age-appropriate activities
Certification
- Certified Adult First Aid & CPR
- Certified Pediatric First Aid & CPR
Timeline
Site Supervisor
YMCA Of The Suncoast
02.2024 - Current
Online Personal Shopper
Walmart
12.2023 - 02.2024
Sandwich Artist
Subway
11.2016 - 11.2021
High School Diploma -
Crystal River High School
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