Jessica Hermansen
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 28 years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner
Celebrate Yard Signs Utah
06.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated suppliers to maintain cost controls and improve operations.
Certified Health Coach
Optavia
10.2015 - Current
- Maintained detailed records of client interactions, allowing for thorough analysis of progress over time.
- Promoted holistic wellness by incorporating mindfulness practices into coaching sessions.
- Evaluated client progress regularly, adjusting strategies as needed for optimal results in their wellness journey.
- Conducted workshops on healthy eating habits for sustainable weight loss results.
Cosmetologist
Self
05.1996 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Associate of Arts - Barbering And Cosmetology
SLCC
Taylorsville, UT05.1998
Associate of Science - Family Science
BYU-I
Rexburg, ID05.1996
High School Diploma -
Alta High School
Sandy, UT05.1994
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Management Team Building
- Organizational Structuring
Certification
- Cosmetology License - 1998-current
- Health Coaching License form Villanova University Obesity Prevention 2015-current
Running
About a year ago I experienced a long, depressive episode and started running. I now run 3-6 miles, 5-6 days a week and did my first 10K last year. My anxiety and depression and subsided significantly. I love running and it is so good for my mental and physical health. I hope to be able to run another 50 years!
Timeline
Owner
Celebrate Yard Signs Utah
06.2021 - Current
Certified Health Coach
Optavia
10.2015 - Current
Cosmetologist
Self
05.1996 - Current
Associate of Arts - Barbering And Cosmetology
SLCC
Associate of Science - Family Science
BYU-I
High School Diploma -
Alta High School
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