Jessica Hernandez
Lockney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Optometrist Technician
Sherman Eye Care
Plainview, TX
11.2021 - Current
- Improved patient satisfaction by efficiently conducting preliminary eye tests and gathering relevant medical history.
- Assisted optometrists in diagnosing vision disorders with thorough pre-testing procedures and accurate documentation.
- Increased clinic efficiency by maintaining and calibrating optical instruments, ensuring accurate results during eye examinations.
- Enhanced patient experience by providing clear instructions and guidance during various testing procedures.
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
- Streamlined appointment scheduling process, maximizing daily patient flow and minimizing wait times for appointments.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Retail Assistant
GEBOS
Plainview
06.2021 - 11.2021
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Education
High School Diploma -
Lockney High School
Lockney, TX05.2021
Skills
- Customer Service
- Patient Care
- Team Collaboration
- Contact Lens Fitting
- Patient Recordkeeping
- Customer Service Abilities
Timeline
Optometrist Technician
Sherman Eye Care
11.2021 - Current
Retail Assistant
GEBOS
06.2021 - 11.2021
High School Diploma -
Lockney High School