Jessica Hernandez
San Antonio,Texas
Summary
HR professional with extensive experience at Equipment Depot, specializing in full-cycle recruitment and innovative sourcing strategies. Achieved a 30% reduction in time-to-hire while improving candidate experience through data-driven partnerships. Expertise in stakeholder collaboration and process enhancement, contributing to organizational success and talent acquisition. Proven ability to manage multiple projects effectively while maintaining a detail-oriented focus on outcomes.
Overview
15
15
years of professional experience
Work History
CONSULTANT -STRATEGY & WORKFORCE INNOVATION
RESOLUTIONS ADVISORY GROUP
03.2025 - Current
- Provide AI driven HR and workflow coaching to entrepreneurs, content creators and small businesses, boosting productivity and revenue growth
- Design short high impact workshops and one on one coaching sessions that upskill sales and digital media teams during rapid expansion
- Produce guest centric travel guides for short term rentals elevating property marketing and repeat booking rates
- Mentor multi-platform content creators on brand storytelling compliance and AI tools driving higher engagement with less effort
- Draft clear compliant communications for consumer advocacy mediations aligning stakeholders and reducing regulatory risk
REGIONAL CORPORATE RECRUITER
EQUIPMENT DEPOT
04.2022 - 01.2025
- Manage full-cycle recruitment across seven states, focusing on exempt and non-exempt roles in field/shop operations, sales, service (including parts and rentals), and corporate functions.
- Build strategic partnerships with hiring managers to understand departmental needs and job specifications, ensuring alignment with business objectives.
- Develop and execute innovative sourcing strategies, leveraging platforms like LinkedIn Recruiter, Indeed, and Boolean search techniques to attract passive candidates.
- Oversee the candidate journey from initial screening to final offer negotiation, ensuring a seamless experience collaborating with onboarding and HR teams to finalize offers, ensuring smooth transitions for new hires.
- Conduct recruitment analytics to optimize hiring pipeline performance and identify areas for improvement.
- Established talent pipelines for hard-to-fill roles, reducing time-to-hire by 30%.
- Improved offer acceptance rates by 20% through targeted compensation analysis and strategic negotiation.
REGIONAL CORPORATE RECRUITER
REGENCY INTEGRATED HEALTH SERVICES
, Texas
06.2019 - 04.2022
- Managed high-volume recruitment operations for 15 centers in Texas, specializing in allied health, clinical, therapy, and technical roles.
- Developed robust talent pools through platforms like Indeed, Glassdoor, and LinkedIn, increasing qualified applicant rates by 30%.
- Conducted interviews using phone, video, and in-person methods, ensuring comprehensive evaluations of candidates.
- Partnered with hiring managers to craft tailored recruitment strategies for specialized positions.
- Led creative on-site hiring events and social media campaigns to meet labor demands during the pandemic, resulting in a 20% increase in candidate applications.
- Collaborated with team members to implement workflow enhancements, improving candidate experience and recruiter efficiency.
SENIOR HUMAN RESOURCES GENERALIST
ibex.
San Antonio, Texas
12.2015 - 05.2019
- Provided HR support for 650+ employees, including recruitment, compliance, and benefits administration.
- Designed and executed recruitment campaigns for exempt and non-exempt roles, reducing time-to-fill by 20%.
- Conducted workforce planning and collaborated with leadership to address talent gaps through proactive hiring strategies.
- Achieved a 95% employee satisfaction rate through engagement initiatives and tailored HR solutions.
- Streamlined HR processes, reducing administrative time by 30%.
- Oversaw on-boarding process of all the company's new hires, assuring HR processes/procedures are followed, receipt of approved personnel request requisitions, assisting with new employee background checks and updating all new employee HR and payroll information in databases.
- Responsibilities included leave management including ADA, FMLA, Workers Compensation and responding to TWC and EEOC Claims.
HR MANAGER
FANEUIL INC
San Antonio, Texas
12.2013 - 12.2015
- Supervised staffing operations for 100-150 contractors across multiple locations in Texas and Utah, ensuring compliance and client satisfaction.
- Standardized interview processes resulting in a 40% improvement in hiring quality metrics.
- Conducted market research to optimize compensation packages, increasing offer acceptance rates by 15%.
- Created scalable talent pipelines, reducing time-to-hire by 25%.
- Improved hiring manager satisfaction to 95% by implementing collaborative recruitment strategies.
- Ensure hiring manager and team preparedness during the interview process and that interviews are conducted efficiently and professionally.
- Facilitated staffing meetings with management and resolved HR concerns while overseeing recruitment, training, and supervision of temporary contracted staff for clients in San Antonio and Salt Lake City.
- Provide continuous follow-up to confirm staffing plans and candidate's needs are met.
- Compile and update reports for job openings, hires and post-hire summaries for hiring managers.
DIRECTOR OF GRADUATE AND ALUMNI SERVICES
HALLMARK COLLEGE
San Antonio, Texas
02.2010 - 11.2013
- Assisted graduates in securing employment through job readiness training, including resume preparation, job search strategies, and interview techniques.
- Led local office operations and coordinated services like counseling, job market analysis, and staff training to meet corporate objectives.
- Spearheaded the development and launch of an Alumni Association, driving its activities as a project lead.
- Maintained meticulous documentation for graduate placements and waiver tracking to ensure compliance with institutional benchmarks.
- Responsible for sourcing technical employees through networking, internet postings, deep web search, cold calling, etc.
Education
Bachelor of Science - Business Administration
Madison University Online
Skills
- Full-cycle recruitment
- High-volume recruiting
- Specialized talent acquisition
- HR technology and ATS
- Recruitment analytics
- Key performance indicators (KPIs)
- Employer branding
- Experience optimization
- Stakeholder collaboration
- Hiring manager partnerships
- Innovative sourcing techniques
- Candidate experience enhancement
- Onboarding processes
- Process design and improvement
- Talent pool management
- Team collaboration
Projects And Key Initiatives
- HR Workflow Optimization, ibex, Led an HR process improvement initiative supporting 650+ employees. Standardized SOPs and automated workflows, reducing admin processing time by 30% and improving onboarding accuracy by 25%.
- ATS Conversion & Training, Regency Integrated Health Services, Co-led enterprise migration to Paycom across 15 centers. Developed SOPs and training guides, resulting in 40% fewer user errors and an 18% improvement in time-to-fill post-launch.
- Interview Process Redesign & Manager Enablement, Faneuil Inc, Standardized interview and evaluation procedures across multiple sites, improving consistency in hiring decisions and reducing time-to-hire by 25%. Conducted hiring manager training sessions, leading to a 40% increase in hiring quality scores and a 15% boost in offer acceptance.
References
References available upon request.
Timeline
CONSULTANT -STRATEGY & WORKFORCE INNOVATION
RESOLUTIONS ADVISORY GROUP
03.2025 - Current
REGIONAL CORPORATE RECRUITER
EQUIPMENT DEPOT
04.2022 - 01.2025
REGIONAL CORPORATE RECRUITER
REGENCY INTEGRATED HEALTH SERVICES
06.2019 - 04.2022
SENIOR HUMAN RESOURCES GENERALIST
ibex.
12.2015 - 05.2019
HR MANAGER
FANEUIL INC
12.2013 - 12.2015
DIRECTOR OF GRADUATE AND ALUMNI SERVICES
HALLMARK COLLEGE
02.2010 - 11.2013
Bachelor of Science - Business Administration
Madison University Online
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