Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Hernandez

Bridgeport,TX

Summary

  • Improved patient communication by providing clear bilingual explanations of treatment plans
  • Supported efficient scheduling and treatment coordination to reduce delays
  • Maintained accurate patient records and assisted with front office workflow
  • Demonstrated consistent reliability, professionalism, and attention to detail
  • Manage complex daily schedules, multitasking efficiently in a fast paced environment

Work History

Dental Front Office Receptionist

Wise Dental
Bridgeport, Tx
01.2021 - 2022
  • Greeted patients and managed appointment scheduling using dental practice management software.
  • Assisted in verifying patient insurance information and processing payments
  • Collaborated with dental staff to coordinate patient flow and optimize office operations.
  • Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies wellstocked.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Managed patient billing processes for timely, accurate payments.

Dental Front Office Receptionist

Christian Family Dentistry
Decatur, TX
2020 - 2021
  • Assisted in verifying patient insurance information and processing payments efficiently.
  • Maintained organized patient records, ensuring compliance with privacy regulations.
  • Answered phone inquiries, providing exceptional customer service to enhance patient experience.
  • Facilitated communication between patients and dental professionals to address concerns promptly.
  • Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
  • Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.

Education

High School Diploma -

BRIDGEPORT ISD
Bridgeport, TX
08.2018

Skills

  • Bilingual
  • Patient scheduling
  • Office organization
  • Payment processing
  • Friendly and outgoing
  • Teamwork and collaboration
  • Multitasking
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Dental Front Office Receptionist

Wise Dental
01.2021 - 2022

Dental Front Office Receptionist

Christian Family Dentistry
2020 - 2021

High School Diploma -

BRIDGEPORT ISD

Similar Profiles

  • Viktoriya GritskoViktoriya Gritsko

    Dental Front Office Receptionist at Oleg Oliferuk Family & Cosmetic DentistryDental Front Office Receptionist at Oleg Oliferuk Family & Cosmetic Dentistry

  • Kristalee CruzKristalee Cruz

    Dental Front Office Receptionist at Suncoast Community Health CentersDental Front Office Receptionist at Suncoast Community Health Centers

  • Alexsandra AvinaAlexsandra Avina

    Dental Front Office Receptionist at Smile Dental GroupDental Front Office Receptionist at Smile Dental Group

  • Claudia OsunaClaudia Osuna

    Dental Front Office Receptionist at Prime Dental CareDental Front Office Receptionist at Prime Dental Care

CREATE PROFILE