America Bautista
Winston-Salem,NC
Summary
Dynamic professional with a proven track record at Aldi Warehouse, excelling in inventory management and customer service. Adept at utilizing RF technology for order accuracy and enhancing team collaboration. Recognized for improving operational efficiency and maintaining meticulous records, ensuring compliance and satisfaction in fast-paced environments.
Strong Packer with basic mechanical maintenance and repair knowledge. Experienced in item inspection, package preparation and shipment management. Considered hardworking, driven and respectful team player.
Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
Customer service professional works long hours standing and walking to prepare several bags per shift. Highly organized, dependable and punctual with solid understanding of performance requirements. .
Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills.
Overview
11
11
years of professional experience
Work History
Selector
Aldi Warehouse
Salisbury, NC
10.2023 - 02.2025
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Utilized RF technology to scan barcodes of merchandise being loaded onto trailers for shipping.
- Audited pick lists against actual orders picked from shelves confirming accuracy of selection process.
- Reported any shortages or overages to supervisor immediately; took corrective action when necessary.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Limited damage to products and orders by using care when choosing items.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Real Estate Assistant
Cooper Realty
Winston-Salem, North Carolina
01.2016 - 10.2023
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Collected feedback from customers after closing deals in order to improve services provided by the agency.
- Conducted property inspections to ensure compliance with safety regulations prior to listing or sale.
- Assisted in maintaining valuation documents to meet compliance regulations.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Conducted property inspections and reported findings to real estate agents.
- Provided administrative support to real estate team, including data entry and file management.
- Assisted in negotiating terms and conditions of real estate transactions.
- Reached out to pre-qualified leads to gauge interest and provide pertinent information about local housing market.
- Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.
- Conducted follow-up with clients post-sale or lease to ensure satisfaction.
- Coordinated listing photography sessions to present properties to general public.
- Prepared comparative market analysis of properties in order to establish fair pricing for listings or purchases.
- Assisted in the coordination of closing procedures and documentation.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Maintained inventory of office supplies and placed orders when necessary.
- Coordinated open houses and scheduled property showings for potential buyers.
- Conducted market research and compiled data on recent property sales.
- Compiled data from multiple sources to create detailed reports on the local housing market.
- Followed up with prospects throughout sales processes to offer assistance.
- Coordinated with lenders, home inspectors, and pest control operators as needed.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Sales Associate
Mobile Link Cricket Wireless
Winston-Salem, North Carolina
01.2014 - 01.2016
- Answered customer inquiries regarding product features, pricing, and availability.
- Adhered to company initiatives and achieved established goals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized stockroom shelves according to size, color or style.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained records related to sales for store management.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers to determine wants or needs.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Simon G Atkins Academic & Technology High School
Winston-Salem, North Carolina05-2011
Skills
- Customer service
- Problem solving
- Team collaboration
- Communication skills
- Record keeping
- Office organization
- Document scanning
- Multi-line phone proficiency
- Maintains confidentiality
- Customer relationship management
- Customer Service-oriented
- Adaptability and flexibility
- Collecting information
- Basic math
- Data entry
- Sales support
- Inventory management
- Product knowledge
- Documentation management
- Order processing
- Empathy and patience
- Email management
- Professional telephone demeanor
- Call center experience
- Sales closing
- In-store support
- Money handling
- Problem-solving
- Multi-line phone talent
Timeline
Selector
Aldi Warehouse
10.2023 - 02.2025
Real Estate Assistant
Cooper Realty
01.2016 - 10.2023
Sales Associate
Mobile Link Cricket Wireless
01.2014 - 01.2016
High School Diploma -
Simon G Atkins Academic & Technology High School