Jessica Hernandez Contreras
San Jose,CA
Summary
Proven Certified Medical Assistant with a track record of enhancing patient care and clinic efficiency at Palo Alto Medical Foundation, PAMF. Demonstrates compassionate patient care, contributing to optimal patient outcomes, and streamlined clinic operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Palo Alto Medical Foundation, PAMF
12.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by effectively managing vaccine inventory and maintaining accurate records.
- Administered IM, SubQ, and ID vaccines and completed proper documentation.
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
Education
High School Diploma -
Del Mar High School
San Jose, CA06.2018
Skills
- HIPAA Compliance
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Taking and documenting Vital Signs
- Patient documentation
- Patient Assessments
- Inventory and supply management
- EMR / EHR
- Sterilization techniques
- Compassionate
- CPR
- Fluent in english and spanish
- Medical terminology in english and spanish
- Adaptable
Accomplishments
Completed- PAMF Preceptor Training Workshop 11/2023
Certification
- CMA-Certified Medical Assistant - National Center for Competence Testing
- BLS-Basic Life Support Healthcare Provider - American Heart Association or American Red Cross
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Palo Alto Medical Foundation, PAMF
12.2021 - Current
High School Diploma -
Del Mar High School
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