Jessica Hernandez Gomez
Soquel,CA
Summary
Knowledgeable Product Development Manager adept at collaborating with team members, other departments and customers to produce relevant, high-quality products that drive company growth. Well-organized and proactive with excellent communication and planning abilities. Ready to offer 10 years of progressive experience.
Dedicated Fashion / Apparel professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Accomplishments include developing more than 270 new products and streamlining production costs through with an analytical approach and knowledge of manufacturing processes. Familiar with research and development and customer service standards.
Talented department manager well-versed in product research, design and development. Hardworking and focused professional with in-depth understanding of market, customer and business needs. Top-notch team leader and complex problem-solver.
Demonstrated success in handling the full product development lifecycle with an efficiency-driven approach. Record of improving product diversity and innovating unique designs and approaches.
Enthusiastic product development manager, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the apparel industry.
Overview
9
9
years of professional experience
Work History
Product Development Manager
Synergy Clothing & WVN, Inc.
Santa Cruz, CA
02.2015 - Current
- Distinguished product issues and gathered information on customer experiences.
- Reviewed product development budgets, expenditures and research.
- Approved final photography and marketing materials for each product.
- Directed concept design, feature definitions and production support.
- Oversaw development of more than 250 new products each year.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Maintained internal product knowledge database.
- Generated product development profiles for new products and line extensions.
- Hosted product demonstrations and promoted features to clients.
Fashion Design Assistant
Synergy Clothing
Santa Cruz, California
06.2014 - 02.2015
- Developed seasonal merchandise assortment to improve category depth and breadth.
- Worked with technical design and product management to provide accurate and complete design packages.
- Gathered information from vendors regarding market trends and competitor activity.
- Clearly communicated design revisions to members of fashion design team.
- Led aesthetic vision and creation of new fashion products.
- Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price.
- Achieved costing and aesthetic goals for seasonal fabric palette for Synergy Clothing and WVN
- Sketched artistic and fresh designs for consideration.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created innovative design tools and strategies for presenting merchandise.
Lead Sales Associate
The Children's Place
Santa Cruz, California
07.2011 - 07.2012
- Led sales team to exceed quarterly sales goals.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Kept detailed track of sales and customer information in company system.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Streamlined team sales processes increase productivity and decrease closing time.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Trained, coached and mentored new sales associates for maximum performance.
- Managed efficient cash register operations.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Increased business sales utilizing fashion and textiles knowledge.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Design Assistant
Santo
Queretaro, Queretaro, Mexico
05.2007 - 11.2007
- Assisted with 2 fashion show productions by organizing model castings, attending fittings and fabric sourcing.
- Assisted designers at fashion photo shoots, tracking accessories and dressing models.
- Provided administrative support and pitched in to help with special projects whenever needed.
- Worked with technical design and product management to provide accurate and complete design packages.
- Creation of various accessories samples for runway shows and future production
Education
Bachelor of Arts - Fashion Designer
Felva Mosso
Queretaro, Qro, Mexico08.2007
Bachelor of Arts - Sculpture
Universidad Autonoma De Queretaro
Queretaro, Qro, Mexico07.2004
Skills
- Complex Problem Solving
- Team Recruiting and Hiring
- Merchandising and Display
- Inventory Management
- Goal-Driven
- Honest and Ethical
- Team Supervision
- Decision Making
- Retail Merchandising
- Multitasking and Prioritizing
- Retail Industry Experience
- Adaptable to Changing Demands
- Specification measurements
- Written Communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Product Development Manager
Synergy Clothing & WVN, Inc.
02.2015 - Current
Fashion Design Assistant
Synergy Clothing
06.2014 - 02.2015
Lead Sales Associate
The Children's Place
07.2011 - 07.2012
Design Assistant
Santo
05.2007 - 11.2007
Bachelor of Arts - Fashion Designer
Felva Mosso
Bachelor of Arts - Sculpture
Universidad Autonoma De Queretaro