Jessica Hernnadez
Converse,TX
Summary
Dedicated bilingual administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 5 years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Baptist Health System-Northeast Baptist Hospital
09.2018 - 11.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Assisted with medical coding and billing tasks.
Medical Receptionist
Variaty Care Health Center
01.2015 - 04.2017
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
Concored Carrer Collage
San Antonio, TXSkills
- ICD-10 Coding
- OSHA Compliance
- Patient Relations
- Attention to Detail
- Computer Skills
- Records Management
- Insurance Billing Procedures
- Insurance Verification
- EMR Software
Languages
Spanish
Full Professional
Timeline
Medical Office Assistant
Baptist Health System-Northeast Baptist Hospital
09.2018 - 11.2022
Medical Receptionist
Variaty Care Health Center
01.2015 - 04.2017
High School Diploma -
Concored Carrer Collage
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