Jessica Herrera
Los Angeles,CA
Summary
As a 5 year Logistics Coordinator , I thrive off of promoting and working with a culture of honesty and integrity in order to establish resilience inside the process of supply chain management . In this industry its important to honor and respect the diversity of our clients. While doing so , it is crucial for me as an individual to be kind and compassionate while also maintaining responsibility and professionalism . I take great Pride in being able to multi-task and work in a fast -paced environment while maintaining strong organizational skills .I also believe a key component not many possess is maintaining my composure in stressful situations . To be in a pivotal role means others rely on you to extinguish fires while communicating effectively so that nothing or any one falls through the cracks .Having me on your team i can assure that on the surface level I can maintain a calm work ethic environment,heart warming attitude, and revenue to this company .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Maersk Logistics
Santa Fe Springs, CA
10.2024 - Current
- Proactively arrived ahead of schedule to prepare for operational readiness and enhance shift efficiency.
- Hold the highest record for producing the most amount of inbounds and Outbound with an increased margin of 77%
- Run Vessel reports, Check email callout's from Customer service manager, Inland transportation team, Shipping and receiving team.
- Monitor a crew of at least 8 people . Assigning work assignment and door destinations
- Communicating with the customer . For example sending them Special Handling hours invoices , Updating with relabeling projects .
- Coordinated advance orders for CHEP pallet requests, optimizing supply chain management.
- Reaching out to control tower and Client program managers to ensure quality assurance to reach the customer's expectations .
Yard Coordinator
Maersk Logistics
Carson, CA
06.2019 - 12.2024
- Compiled and organized daily and weekly reports to enhance decision-making for upper management.(Example: Arriving before the peak of Dawn when operations is at a standstill to conduct Yard audits . Audits were held on foot and lasted approximately 2-3 hours . Audits were Done on an Electronic IPAD accounting for at least 700 yard spots
- Supervised and organized maintenance repair and installation tasks, ensuring timely completion and adherence to safety standards.( Example: Asphalt yard repairs. Monitoring equipment being towed successfully in yard)
- Evaluated and enforced safety compliance practices to protect team members and mitigate risks.(Example: Navigating traffic when inbound/outbound systems were down)
- Utilized proper tools and materials to adhere to safety guidelines.(Examples ; Encourage to Use JackStands,Chalking Trailers at the Dock,Safety Vests and Steel Toed Shoes are being worn at all times by in house employees and Visitors)
- Led initiatives to enhance communication between yard staff and shipping departments, improving workflow coordination.(Example: Communicating through Walkie talkies/Cellphones to prioritize Urgent Containers with Yard drivers in a safely manner.)
- Elevated customer satisfaction by leading team efforts to improve quality and boost productivity.
Dock Clerk
Maersk Logistics
Carson, CA
06.2019 - 05.2021
- Updated daily customer shipping reports.
- Encouraged but not mandatory to work more than one account at a time. (Accounts I've worked with: Dell Electronics. Lowes Home improvement, Nestle Waters, Ross store Delivery, Dillards, Columbia Sportswear, Amazon, Nike, Airfreight.)
- Directed forklift drivers on loads ready for pulling or shipment.
- Processed required paperwork to expedite handling of shipped and received goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored inventory levels and ensured accurate documentation for shipments.
- Coordinated dock operations to optimize loading and unloading processes.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Conducted research to address shipping errors and packaging mistakes.
Labor Worker
Koos Manufacturing
South Gate, CA
11.2015 - 06.2019
- Coordinated logistics for material handling, ensuring timely transfer between storage and production zones.
- Performed cleaning and straightening tasks to sustain organized, safe, and productive work environments.
- Assessed and verified dimensions of finished items against established specifications for quality assurance.
- Implemented detailed instructions and procedures to achieve task completion with precision.
- Streamlined task execution to consistently achieve daily deadlines and enhance productivity.
- Assisted in designing and implementing procedures and processes to boost overall work performance.
Education
High School Diploma -
David Starr Jordan Senior High School
Los Angeles, CA06-2014
Skills
Professional Skills
- Critical Thinking
- Present to Client Program Managers and small group organizations
- Maintain employee information confidential
- Ethics - Work with integrity and ethically uphold organizational values
- Dependability - Follow instructions, respond to management direction
- Oral communication – Listen and gather clarification; respond correspondingly to questions
- Professionalism – treat others with respect regardless of their status or position
Technical Skills
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Software's WEBEC and Soft point
- Document printing and scanning
- Presents numerical data effectively
- Customer invoicing
- File documents
- Supply ordering
- Quality assurance and control
- Team Leading
Certification
- [HIPPA Certified] - [February 2026-2027]
Languages
Spanish
Full Professional
Timeline
Operations Coordinator
Maersk Logistics
10.2024 - Current
Yard Coordinator
Maersk Logistics
06.2019 - 12.2024
Dock Clerk
Maersk Logistics
06.2019 - 05.2021
Labor Worker
Koos Manufacturing
11.2015 - 06.2019
High School Diploma -
David Starr Jordan Senior High School