Jessica Holt
Lincolnton,NC
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Compassionate CMA adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atrium Health
Lincolnton, North Carolina
12.2023 - Current
- Pre-visit planning with provider
- Review current medical history such as medications, vital signs, recent surgeries, etc.
- POCT per provider request
- Complete CLIA waved laboratory testing and diagnostic testing
- Venipuncture/medication injections and administration, urine cultures, UA w/ Micro, Cytology, bladder scans
- Assist providers with in office procedures including cystoscopies, prostate biopsies, fiducial markers, vasectomies, etc.
- Place and exchange foley catheters and SP tubes
- Stock medications and medical supplies in procedure room, lab, and patient exam rooms
- Manage incoming patient calls, requests, home health orders, personal medical supply orders
- Prior authorizations to insurance companies for patient medication
Patient Service Specialist
Atrium Health Cabarrus
Concord, North Carolina
03.2022 - 09.2022
- Registration for incoming patients needing care; verified demographics and insurance information to register patients into EPIC
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors
- Prepared daily deposits for processing and reconciled accounts receivable
- Collected co-pays at time of visit according to office policy
- Answered incoming calls and responded to inquiries in a timely manner
- Create new patient charts within EPIC; obtain important information to ensure satisfactory patient care
- Have patients' sign consent and read patient rights'
- Assist clinical staff with restocking rooms for patients during downtime
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed
- Verified patient coverage prior to appointment scheduling
Medical Assistant (Uncertified)
Carolina Pain And Weight Loss
Salisbury, North Carolina
03.2021 - 03.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Administered injections, medications and treatments as directed by the physician
- Prepared laboratory specimens for analysis and organized lab results for review by the physician
- Documented notes during patient visits
- Contacted pharmacies to submit and refill patients' prescriptions
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Educated patients about medications, procedures and physician's instructions
Medical Assistant (Uncertified)
AFC Urgent Care
Charlotte, North Carolina
01.2021 - 03.2021
- Collected samples from patients for laboratory testing purposes
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Administered injections, medications and treatments as directed by the physician
- Venipuncture
- Provided assistance to medical staff in performing minor surgical procedures such as sutures, etc.
- Documented notes during patient visits
- Educated patients about medications, procedures and physician's instructions
- POCT
Education
Associate of Applied Science - Medical Assisting
Stanly Community College
Albemarle, NC12-2022
Skills
- Medical Terminology
- Patient Assessments
- Specimens collection and processing
- Vital Sign Monitoring
- Data Entry
- Catheter change and preparation
- Direct Patient Care
- Venipuncture and phlebotomy
Certification
- Certified Medical Assistant (AAMA)
- CPR/BLS (AHA)
References
References available upon request.
Timeline
Certified Medical Assistant
Atrium Health
12.2023 - Current
Patient Service Specialist
Atrium Health Cabarrus
03.2022 - 09.2022
Medical Assistant (Uncertified)
Carolina Pain And Weight Loss
03.2021 - 03.2022
Medical Assistant (Uncertified)
AFC Urgent Care
01.2021 - 03.2021
Associate of Applied Science - Medical Assisting
Stanly Community College