Jessica Hooper
Round Rock,Tx
Summary
Accomplished Director at Kids R Kids Learning Academy with a strong background in staff training and development. Expertise in forensic interviewing and communication strategies that boost parent engagement and compliance. Demonstrated ability in strategic problem-solving and collaboration across agencies, ensuring high-quality childcare and safety standards.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Director
Kids R Kids Learning Academy
Round Rock, Texas
03.2022 - Current
- Directed daily operations of childcare facility, ensuring regulatory compliance.
- Managed staff schedules and assignments aligned with educational objectives.
- Oversaw budgeting and resource allocation for effective facility management.
- Maintained accurate records of children's attendance, health information, and developmental progress.
- Coordinated parent communication to boost engagement and gather feedback.
- Conducted regular staff meetings to strategize improvements in childcare quality.
- Hired, mentored, and monitored qualified childcare staff to enhance service delivery.
Sr. Investigator
Arkansas State Police
, USA
01.2019 - Current
- Responsible for training new investigators.
- Investigating high risk reports while ensuring the safety of juveniles.
- Working alongside partnering Law enforcement agencies, Arkansas Law Makers, Prosecuting attorneys, and DHS/DCFS workers as part of a Multidisciplinary team.
- Compiling investigative files and preparing prosecuting attorney reports.
- Interviewing offenders and Forensically interviewing victims.
- Making investigative findings while determining risk.
- Testifying in court on high profile cases.
- Independently working while providing guidance to other agency workers and investigators.
- Crimes against Children Division
Executive administrative assistant
Arkansas State Police
, USA
10.2017 - 03.2019
- Executed diverse administrative tasks, including calendar management, scheduling, and travel arrangements.
- Served as primary contact for all email communications, scheduling, and meeting coordination.
- Scheduled new hire interviews and trained incoming administrative staff on office protocols.
- Managed expense reports, monthly reports, and implemented payroll policies effectively.
- Maintained legal investigative files, ensuring document transport to state attorneys and lawmakers.
- Coordinated scheduling for executive meetings and departmental activities efficiently.
- Oversaw correspondence for senior leadership, ensuring prompt communication.
- Collaborated across departments to enhance administrative process efficiency.
Assistant Director
Childcare Network
08.2012 - 08.2017
- Oversaw daily operations of childcare center, ensuring compliance with state policies.
- Hired, trained, and supervised teachers and staff to maintain educational standards.
- Communicated effectively with parents and caretakers to address children's needs.
Education
Bachelor of Arts - Socio- Linguistics, Sociology And Anthrpology
University of Central Arkansas
Conway, Arkansas 08.2007 - 12.2011
Highschool Diploma -
Byron P. Steele II
05.2007
Skills
- Forensic interviewing
- Cyber crime investigation
- Human trafficking investigation
- Verbal communication
- Conflict resolution
- Staff hiring and supervision
- Staff training and development
- Confidential information handling
- Microsoft proficiency
- Enrollment Management
- Grant Writing
- Crisis intervention strategies
- Reid technique application
- Company Onboarding and KPI Dashboarding
- Project management expertise
- Cross-agency collaboration
- Parent engagement strategies
- Case management practices
Timeline
Director
Kids R Kids Learning Academy
03.2022 - Current
Sr. Investigator
Arkansas State Police
01.2019 - Current
Executive administrative assistant
Arkansas State Police
10.2017 - 03.2019
Assistant Director
Childcare Network
08.2012 - 08.2017
Bachelor of Arts - Socio- Linguistics, Sociology And Anthrpology
University of Central Arkansas
08.2007 - 12.2011
Highschool Diploma -
Byron P. Steele II