Jessica Housley
Summary
Dynamic professional with a proven track record at Dr. Larabee, excelling in patient care and satisfaction. Mastered food safety and presentation, alongside exceptional communication skills, leading to enhanced client relationships and efficient service delivery. Achieved significant improvements in operational efficiencies and patient safety through innovative practices and meticulous attention to detail.
Overview
28
28
years of professional experience
Work History
Caterer
David Shields
06.1996 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Chiropractic Assistant
Dr. Larabee
07.2011 - 10.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Streamlined appointment scheduling processes for increased efficiency and improved patient satisfaction.
- Implemented efficient inventory management systems for supplies and equipment, reducing overhead costs while maintaining adequate stock levels at all times.
- Collaborated with chiropractors to develop individualized treatment plans, resulting in better patient outcomes.
- Coordinated closely with staff members on daily activities ensuring an organized work environment.
- Ensured accurate documentation of patient progress notes, aiding chiropractors in adjusting treatment plans as necessary.
X-Ray Technician @ Chiropractic Office
Dr. Larabee
07.2011 - 10.2024
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
- Maintained high-quality images by performing routine equipment maintenance and troubleshooting issues promptly.
- Optimized image quality with correct positioning techniques tailored to individual patients'' needs or conditions.
Education
Massage Therapist - Massage Therapy
Miller Motte College
Greenville07-2017
High School Diploma -
Roanoke Chowan Community College
Ahoskie, NC06-2010
Skills
- Food safety
- Food presentation
- Sanitation practices
- Quality control
Timeline
Chiropractic Assistant
Dr. Larabee
07.2011 - 10.2024
X-Ray Technician @ Chiropractic Office
Dr. Larabee
07.2011 - 10.2024
Caterer
David Shields
06.1996 - Current
Massage Therapist - Massage Therapy
Miller Motte College
High School Diploma -
Roanoke Chowan Community College
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