Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Howard

Williston

Summary

Compassionate and resourceful professional with a background in educational support. Known for effective communication and relationship building, ready to enhance student learning experiences and collaborate with educators.

Overview

20
20
years of professional experience

Work History

Paraprofessional

Williston Middle School Central Campus
Williston
08.2024 - Current
  • Collaborated with staff to implement individualized education plans.
  • Facilitated student engagement in learning tasks and addressed behavioral challenges.
  • Supported teachers in classroom management and instructional activities.
  • Applied positive reinforcement to redirect negative behaviors.
  • Cultivated strong relationships with students, parents, and colleagues to foster a supportive learning environment.
  • Guided students through academic instruction and assignments to enhance understanding and retention.

Sales/Customer Service Representative

State Farm
Bakersfield
09.2006 - 07.2024
  • Resolved customer complaints through effective communication, leading to improved customer satisfaction.
  • Assisted customers with policy inquiries and claims processing.
  • Guided clients in selecting appropriate coverage options and benefits to meet their needs.
  • Educated clients on various insurance products and services to enhance their understanding and decision-making.
  • Documented customer interactions in the company's CRM system accurately.
  • Maintained knowledge of industry trends and changes in insurance regulations.

Education

Bachelor of Arts - English Education

Grand Canyon University
Phoenix, AZ
06-2026

Skills

  • Classroom management
  • Individualized education plans
  • Instructional support
  • Behavioral intervention
  • Effective communication
  • Relationship building
  • Team collaboration
  • Customer service

Timeline

Paraprofessional

Williston Middle School Central Campus
08.2024 - Current

Sales/Customer Service Representative

State Farm
09.2006 - 07.2024

Bachelor of Arts - English Education

Grand Canyon University
Jessica Howard