Jessica Williams
Brooklyn,NY
Summary
A challenging position that utilizes my current skills, increases my understanding of customer service and travel, and allows both the organization and I to succeed.
Overview
20
20
years of professional experience
Work History
Travisa/ CIBTvisas/UNICEF
06.2015 - Current
- Ensured accurate submission of documentation to multiple consulates and embassies.
- Reviewed UNICEF documentation for United Nations travel documents, ensuring compliance.
- Processed G4 visa applications for UN staff, adhering to specific requirements.
- Facilitated timely submission of documents to US missions for UN personnel.
- Verified passport submissions to US agencies, maintaining high accuracy standards.
Bookkeeping Assistant
Matlyn Key Foods
09.2005 - 02.2014
- Reported to both Store Manager and to the Store Owner and Bookkeeper; worked both on the floor and in the computer room
- Managed prices of items (both sale items and regular priced items); downloaded new sales prices from Corporate offices and ensured that new pricing showed up at POS
- Processed accounts payables using QuickBooks; set up invoices for payment; calculated weekly purchases
- Filed paid/unpaid bills
Cashier & Sales Associate
Lane Bryant
11.2006 - 06.2007
- Boosted customer satisfaction through informed merchandise recommendations and expert advice.
- Streamlined cash handling by accurately processing transactions, receipts, and refunds.
- Enhanced team collaboration, improving communication and operational efficiency.
- Fostered customer loyalty with consistent service and effective repeat sales strategies.
Education
The Allen School of Applied Sciences
Brooklyn, NY03.2014
HS Diploma - undefined
Erasmus Hall High School
Brooklyn, NY01.2005
Skills
- MS Word, Excel, Outlook, QuickBooks, Internet research, 8/16 Hour Security Certificates
Profile
- Confident and poised in interactions with individuals at all levels
- Excellent verbal and written communication skills
- Focused, skilled organizer and problem-solver with the ability to consider all options before making decisions
- Good humored and enthusiastic under pressure
- Detail-orientated, able to multi-task effectively
Timeline
Travisa/ CIBTvisas/UNICEF
06.2015 - Current
Cashier & Sales Associate
Lane Bryant
11.2006 - 06.2007
Bookkeeping Assistant
Matlyn Key Foods
09.2005 - 02.2014
HS Diploma - undefined
Erasmus Hall High School
The Allen School of Applied Sciences