Jessica Ianucci
Boston,MA
Summary
Human Resources Coordinator with comprehensive experience in all facets of HR operations, including recruitment, employee relations, development and compliance, and payroll management. Known for strong interpersonal skills, adaptability, and effective problem-solving to ensure smooth HR processes and a positive workplace culture. Well-versed in labor laws and HR best practices, with a proven ability to foster employee and organizational growth.
Overview
4
4
years of professional experience
Work History
Human Resources Coordinator
Altro Inc USA
Wilmington, MA
01.2025 - Current
- Implemented and created customized employee training programs to support development and compliance.
- Managed full-cycle recruitment, including job postings, interviewing, and onboarding new hires.
- Administered employee benefits and payroll, ensuring accuracy and timely processing
- Coordinated employee engagement initiatives to strengthen workplace culture.
- Maintained HR records and ensured compliance with company policies and legal requirements.
Server/ Bartender
Publico Street Bistro and Garden
South Boston, MA
06.2024 - Current
- Provided attentive, high-quality customer service in a fast-paced dining and bar environment.
- Took and delivered food and beverage orders accurately, managing multiple tables and guest interactions efficiently
- Prepared and served a variety of cocktails, beer, and wine, while maintaining a clean and organized bar area.
- Assisted with private events and large parties of 100 or more guests, supporting setup, service, and breakdown to ensure smooth execution.
- Maintained in-depth knowledge of menu offerings, daily specials, and ingredients to answer questions, and maximize sales.
Tour Consultant Summer Intern
Education First Go Ahead Tours
Cambridge, MA
06.2024 - 08.2024
- Conducted outbound sales calls to prospective clients, generating qualified leads, and expanding the customer base.
- Effectively communicated product offerings to potential customers, addressing inquiries, and overcoming objections to boost conversion rates and close deals.
- Maintained detailed records of interactions with clients using CRM software, ensuring accurate tracking of leads and sales performance for follow-up and reporting.
Server/ Bartender
The Establishment
Chelmsford, MA
01.2021 - 06.2024
- Effectively communicated with fellow staff and customers in a clear and precise manner
- Multitasking in a fast-paced environment, handling, and keeping track of orders for over 50 guests at a time.
- Problem-solving, attending to customer complaints and unexpected issues on the fly
Education
Bachelor's of Arts - Communications
University of Massachusetts Boston
Boston, MA12.2024
Associate Degree - Science
Middlesex Community College
Lowell, MA12.2023
Skills
- Salesforce
- Microsoft Resources
- Google Resources
- ADP
- Camtastia
- ILearn Management
- Recruitment management
- Payroll administration
- CRM software
Websites
Timeline
Human Resources Coordinator
Altro Inc USA
01.2025 - Current
Server/ Bartender
Publico Street Bistro and Garden
06.2024 - Current
Tour Consultant Summer Intern
Education First Go Ahead Tours
06.2024 - 08.2024
Server/ Bartender
The Establishment
01.2021 - 06.2024
Bachelor's of Arts - Communications
University of Massachusetts Boston
Associate Degree - Science
Middlesex Community College
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