Jessica Impastato
Ronkonkoma,NY
Summary
With my time in the food industry, I bring a strong background as a dedicated employee focused on delivering excellent customer experiences. I am skilled in efficiently operating point-of-sale systems, ensuring seamless transactions and customer satisfaction. Recognized for my flexibility and hardworking demeanor, I excel in dynamic environments where I prioritize personalized service and positive interactions. My commitment to enhancing customer experiences contributes significantly to the overall success and reputation of the establishments I work with.
Overview
6
6
years of professional experience
Work History
Manager
Doodletime Daycare
Ronkonkoma, NY
06.2018 - 04.2023
- Participated in professional development opportunities related to early childhood education.
- Fostered relationships between staff members and families from diverse backgrounds.
- Conducted regular staff meetings to discuss issues pertaining to daycare operations.
- Developed and implemented policies and procedures for daycare staff.
- Created a safe learning environment that was conducive to positive social interaction among students.
- Ensured compliance with all state regulations regarding childcare centers.
- Trained, managed and motivated employees to promote professional skill development.
- Supervised staff members during meal times, rest periods, recreational activities.
Lifeguard
Woodcrest Estates
Port Jefferson, NY
06.2019 - 09.2019
- Reported any unsafe conditions or suspicious activity to management immediately.
- Monitored swimmers to ensure safety in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Responded quickly to medical emergencies in the pool area.
Private Elderly Caregiver
Sally Impastato
Ronkonkoma, NY
01.2020 - 08.2023
- Provided companionship and emotional support to elderly clients.
- Encouraged social interaction between clients and their families.
- Assessed client's needs and developed individual care plans accordingly.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Responded quickly in emergency situations in a calm manner.
- Developed strong relationships with clients based on trust and respect.
- Administered medications according to physician instructions.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
Cashier
Ralphs Italian Ices
Holbrook, NY
03.2023 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register or POS system to receive payment by cash, check, credit and debit cards.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Front End Supervisor
Eddies Pizza
Ronkonkoma, NY
05.2023 - 07.2024
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register/ P.O.S transactions to ensure accuracy and compliance with company policies.
- Assisted with preparation of salads, sandwiches, appetizers, and desserts, as needed.
- Assisted with cleaning tasks such as sweeping floors, washing dishes, wiping counters, and sanitizing equipment.
Education
Associate of Arts -
Suffolk County Community College
Selden, NY12-2024
Skills
- Customer Assistance
- POS system operations
- Time Management
- First aid and CPR certified
- Health and Safety Regulations
- Parent Communication
- Behavior management techniques
- Staff Supervision
- Problem-solving aptitude
- Multitasking
- Adaptability
References
References available upon request.
Timeline
Front End Supervisor
Eddies Pizza
05.2023 - 07.2024
Cashier
Ralphs Italian Ices
03.2023 - 09.2023
Private Elderly Caregiver
Sally Impastato
01.2020 - 08.2023
Lifeguard
Woodcrest Estates
06.2019 - 09.2019
Manager
Doodletime Daycare
06.2018 - 04.2023
Associate of Arts -
Suffolk County Community College