Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tatiana Gomez

Riverview,FL

Summary

Expert retail sales professional offering 2 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.


Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Los Chapos Tacos
02.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Babysitter

Cradles To Crayons Child Care & Learning Center
01.2021 - 01.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Cashier

Rico Pan Bakery
02.2017 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Science - CNA/ CPR

Concierge Healthcare Training Services
Brandon, FL
04.2024

High School Diploma -

Marco Fidel Suarez
Bogota Colombia
12.2009

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • Customer Assistance
  • Patience and Empathy
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Patient Care

Certification

  • CM - Certified Manager Certification
  • CNA - Certified Nurse Assistant

Languages

Spanish
Native or Bilingual

Timeline

Manager

Los Chapos Tacos
02.2022 - Current

Babysitter

Cradles To Crayons Child Care & Learning Center
01.2021 - 01.2022

Cashier

Rico Pan Bakery
02.2017 - 12.2020

Associate of Science - CNA/ CPR

Concierge Healthcare Training Services

High School Diploma -

Marco Fidel Suarez
Tatiana Gomez