Jessica Inesedy
Palm Beach Gardens,FL
Summary
Experience in customer service for over three years. Ability to organize and address individuals in a large group setting of over 50 people. Able to adapt in difficult situations involving customers and address the issue directly while finding a solution that suits the business and customer.
Overview
4
4
years of professional experience
Work History
Front Desk Staff Member
Florida Atlantic University Campus Recreation
Boca Raton, Florida
12.2024 - Current
- Welcomed residents upon entry, ensuring a friendly and professional first impression.
- Managed emergency situations effectively, ensuring seamless communication with professional staff.
- Maintained an organized and efficient front desk area to enhance operational workflow.
Flow Manager
Molle Bridals
North Palm Beach, FL
06.2024 - 10.2024
- Contributed to successful bridal appointments by ensuring organized sample stock management, providing excellent customer service, and facilitating sales closures.
- Provided exceptional customer service by handling phone calls with professionalism and courtesy, addressing appointment schedules and cancellations.
- Ensured a clean and organized store environment while monitoring inventory levels.
Camp Counselor
Dive In Adventures
Jupiter, FL
06.2021 - 08.2024
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Developed individualized behavior management plans for campers with special needs.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Welcomed participants and directed to assigned areas.
Volunteer
Jupiter Lighthouse
Jupiter, FL
08.2021 - 04.2023
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
- Offered support and assistance to community members.
Education
Multimedia Studies
Florida Atlantic University
Boca Raton, FL05-2027
Skills
- Product Management
- Brand Management
- Time Management
- Customer Service
- Multitasking
- Creativity
Timeline
Front Desk Staff Member
Florida Atlantic University Campus Recreation
12.2024 - Current
Flow Manager
Molle Bridals
06.2024 - 10.2024
Volunteer
Jupiter Lighthouse
08.2021 - 04.2023
Camp Counselor
Dive In Adventures
06.2021 - 08.2024
Multimedia Studies
Florida Atlantic University
Similar Profiles
Sofia SantosSofia Santos
Student Worker at Florida Atlantic University Campus RecreationStudent Worker at Florida Atlantic University Campus Recreation
Laura SuazoLaura Suazo
Sports Marketing Intern at Florida Atlantic University-Recreation & Fitness CenterSports Marketing Intern at Florida Atlantic University-Recreation & Fitness Center
Aryana AdamsAryana Adams
Women's Basketball Manager at Florida Atlantic University-Recreation & Fitness CenterWomen's Basketball Manager at Florida Atlantic University-Recreation & Fitness Center
Dave VillanoDave Villano
Founding Member at AnglerVisionFounding Member at AnglerVision
HANNAH SNOWHANNAH SNOW
Assistant Community Manager at GreystarAssistant Community Manager at Greystar