Grace Walter
Jamison,PA
Summary
Dedicated front desk staff member with strong customer service and communication skills and attention to detail. Proven ability to enhance client relationships and manage POS systems effectively.
Overview
4
4
years of professional experience
Work History
Front Desk Staff Member
Barre3
02.2025 - Current
- Provided information on membership options, enhancing customer understanding of services offered.
- Deep cleaning of all aspects of the studio, including the bathrooms and lobby.
- Maintain a stocked inventory of all towels and workout supplies.
- Manage POS with customers, including advertising business promos and sales.
- Manage check-ins between customers, and assist with class registration in person, over the phone, and via email.
- Interact with customers daily, in a conversational manner, establishing relationships with all the clientele.
Volunteer Coach
Colonial Skating Club of Pennsylvania
10.2022 - Current
- As an experienced skater of 13+ years, I use my knowledge and skills to enhance the learning experience of skating for children.
- Work with children ages 3–17, and occasionally adults, with various skill sets. Some are experienced, while others are just stepping onto the ice for the first time.
- Utilize Learn to Skate USA's coaching and leveling system to coach.
- Aid certified coaches to help guide their class more efficiently.
Intern
Representative Tim Brennans Office
07.2025 - 08.2025
- Communicated with constituents
- Helped Constituents with programs like Septa Senior Pass, Rent Rebate Program.
Cashier
Grocery Outlet Bargain Market
01.2024 - 02.2025
- Gained knowledge of POS Systems
- Assisted with inventory management by restocking shelves and organizing products.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Adapted to changes in product promotions and pricing to ensure accuracy during transactions.
- Greeted customers entering store and responded to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Education
High School Diploma -
Central Bucks High School South
Warrington, PA06-2027
Skills
- Problem-solving skills
- Time management
- Credit and cash payments
- Housekeeping
- POS systems
- Reservations
- Front desk management
- Strong organization
- Customer service expertise
- Sales experience
- File management
Languages
Spanish
Limited Working
Interests
- Baseball Card collector
- Professional Figure Skating
- MLB
- Enjoy participating in Competitive Figure Skating for overall physical and mental well-being
- Attends barre3 classes regularly
Timeline
Intern
Representative Tim Brennans Office
07.2025 - 08.2025
Front Desk Staff Member
Barre3
02.2025 - Current
Cashier
Grocery Outlet Bargain Market
01.2024 - 02.2025
Volunteer Coach
Colonial Skating Club of Pennsylvania
10.2022 - Current
High School Diploma -
Central Bucks High School South
Awards
- Outstanding Witness Award at La Salle Blue and Gold Mock Trail Tournament in 2025. Received 17 ballots. (2 First place rankings, 2 second place rankings from my respective judges)