Jessica Jackson
Property Manager at Public Storage
Arlington,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
Property Manager
Public Storage
10.2024 - Current
- Achieved goal of 70.2% Show Up rating Q1
- Attained a perfect 5.0 rating on Google Reviews by Q1 2025
- Facilitated harmonious landlord-tenant interactions through effective communication
Pawn Broker
Cash America Pawn
03.2024 - 09.2024
- Achieved store's first-time record by earning highest commission of 8% for two straight months.
- Ensured precise management of inventory and financial records.
- Skillfully addressed customer disagreements to ensure satisfaction.
Real Estate Agent
Keller Williams Realty
01.2018 - 11.2019
- Optimized collaboration among participants, resulting in enhanced client satisfaction.
- Presented purchase offers to sellers for consideration.
- Prepared properties meticulously for optimal buyer viewing experience.
Licensed Realtor
Big State Apartment Locators
01.2012 - 01.2018
- Improved client satisfaction by providing personalized apartment search services.
- Enhanced client experience with detailed knowledge of local real estate market rental market.
- Delivered $90,000 in revenue through self-driven lead generation during inaugural year.
Customer Service Rep
Haverty's Furniture
01.2008 - 07.2008
- Assisted numerous customers daily with a focus on satisfaction.
- Orchestrated efficient handling of large call volumes by strategically organizing workload.
- Established effective rapport with clients through genuine empathy.
Education
Associate of Arts - Humanities
Lone Star College & Dallas College
05.2021
Skills
- Customer service-focused
- Contract negotiation
- Adaptable
- Property accountability
- Unit vacancies
- Customer / client / tenant relations
- Clear communication
- Data entry
- Critical thinking
- Decision-making
- Sales and marketing
- Dispute handling
- Database management
- Leasing operations
- Creative and adaptable
Timeline
Property Manager
Public Storage
10.2024 - Current
Pawn Broker
Cash America Pawn
03.2024 - 09.2024
Real Estate Agent
Keller Williams Realty
01.2018 - 11.2019
Licensed Realtor
Big State Apartment Locators
01.2012 - 01.2018
Customer Service Rep
Haverty's Furniture
01.2008 - 07.2008
Associate of Arts - Humanities
Lone Star College & Dallas College
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