Summary
Work History
Education
Skills
Timeline
Generic

Jessica Jenkins

Good Hope,AL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Paralegal Assistant

Fuller, Willingham, & Carter LLC
2021 - 2025
  • Conferred with clients and other involved parties to gather and track case information.
  • Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
  • Provided essential support during arbitration proceedings, ensuring all necessary documents were available for attorney reference.
  • Assisted attorneys in managing high-profile cases, ensuring timely completion of tasks and attention to detail.
  • Ensured compliance with court deadlines by maintaining an organized calendar system for attorneys and staff.
  • Facilitated effective communication between parties by scheduling meetings, depositions, mediation sessions, and court appearances.
  • Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.

Banking Assistant

Alabama Credit Union
2020 - 2021
  • Provided exceptional customer service, contributing to a positive reputation for the bank.
  • Managed customer service inquiries and pinpointed and implemented proper path to resolution.
  • Handled various accounting transactions.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Processed applications for new accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.

Clerical Associate

Marx Optical
2015 - 2020
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Streamlined office processes by implementing efficient filing systems and document management.
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Created and maintained detailed records of all office activities.

Banking Assistant

People's Bank
2006 - 2014
  • Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
  • Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
  • Supported branch operations by maintaining compliance with internal policies and regulatory requirements.
  • Streamlined account opening processes for faster service, resulting in increased new accounts.
  • Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.

Education

High School Diploma -

West Point High School
West Point, AL
05-2005

Skills

  • Court filing
  • Legal analysis
  • Legal writing
  • File organization
  • Client communication
  • Document scanning
  • Confidentiality compliance
  • Reception management
  • Calendar management

Timeline

Paralegal Assistant

Fuller, Willingham, & Carter LLC
2021 - 2025

Banking Assistant

Alabama Credit Union
2020 - 2021

Clerical Associate

Marx Optical
2015 - 2020

Banking Assistant

People's Bank
2006 - 2014

High School Diploma -

West Point High School

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