Jessica Jimenez
Newark,NJ
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banquet Server/ Banquet Bartender
Baron Staffing LLC
New Jersey
12.2023 - Current
- Set up banquet tables and seating arrangements according to event specifications.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
- Trained new staff on service procedures and best practices for efficiency.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Beach Tavern
Long Branch, NJ
05.2024 - 09.2024
- Managed food and beverage orders efficiently, maintaining accuracy and attention to detail.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Server
Supercharged Entertainment
Edison, NJ
12.2022 - 07.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Science - Chemistry
Essex County Community College
Newark, NJ05-2027
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Clearing tables efficiently
- Flexible schedule
- Safe food handling
- Menu memorization
- Relationship building
Certification
- Certified ServSafe
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Server
Beach Tavern
05.2024 - 09.2024
Banquet Server/ Banquet Bartender
Baron Staffing LLC
12.2023 - Current
Server
Supercharged Entertainment
12.2022 - 07.2024
Associate of Science - Chemistry
Essex County Community College