Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Jessica Johannsen

Waterloo,IA

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

19
19
years of professional experience
1
1

Certified Nursing Assistant

1
1

Rehabilitation Aide

Work History

General Cleaner

Servicemaster By Harris
09.2017 - 12.2023
  • Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
  • Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
  • Bolstered team morale and productivity by consistently displaying a positive attitude, strong work ethic, and willingness to assist colleagues when needed.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

General Cleaner

ABM Janitorial Services
06.2016 - 09.2017
  • Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
  • Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
  • Boosted overall facility appearance with detailed window cleaning and spotless maintenance of floors.
  • Streamlined cleaning processes by effectively using industry-standard equipment and tools.
  • Supported inventory management with timely replenishment of cleaning supplies when necessary, avoiding stock shortages.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Bolstered team morale and productivity by consistently displaying a positive attitude, strong work ethic, and willingness to assist colleagues when needed.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.

Rehabilitation Assistant

Country View Care Center
06.2008 - 03.2016
  • Improved patient outcomes by developing and implementing customized rehabilitation plans.
  • Enhanced patient satisfaction with personalized care and compassionate communication.
  • Streamlined documentation processes, ensuring accurate and timely reporting of patient progress.
  • Prepared patients for treatment by positioning, dressing or removing external supports.
  • Assisted patients during ambulation to prevent injuries.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Monitored patient progress and reported changes to physical therapist.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Checked physical therapy supplies, assisting with ordering and restocking.

Certified Nursing Assistant

Country View Care Center
06.2005 - 03.2016
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Education

GED -

Hawkeye Community College
Waterloo, IA

Skills

  • Decision Making
  • Customer Service
  • Interpersonal Skills
  • Multitasking
  • Attention to Detail
  • Organizational Skills
  • Time Management
  • Reliability

Certification

  • CNA - Certified Nurse Assistant
  • RA - Rehabilitation Aide

Timeline

General Cleaner

Servicemaster By Harris
09.2017 - 12.2023

General Cleaner

ABM Janitorial Services
06.2016 - 09.2017

Rehabilitation Assistant

Country View Care Center
06.2008 - 03.2016

Certified Nursing Assistant

Country View Care Center
06.2005 - 03.2016

GED -

Hawkeye Community College

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Jessica Johannsen