Jessica Johnson
Baxley,Georgia
Summary
Case Management Specialist - Registered Nurse / Georgia
Energetic and hard working Registered Nurse and Case Management Specialist who is an effective professional promoting compassionate leadership, and flexibility in all types of situations and a dedication to superior patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RN/Case Management Team Leader
St. Joseph's/Candler SOURCE/CCSP
Baxley, GA
01.2022 - Current
- Conducted performance reviews for nursing and case management staff members and provided feedback on their work habits.
- Monitored quality assurance programs to ensure compliance with standards of care.
- Encouraged a positive working environment by providing support for nurses in difficult situations.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Maintained a positive work environment that promoted collaboration between team members.
- Assisted with the completion of insurance paperwork for patient coverage.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
Case Management Specialist - Registered Nurse
St. Joseph's/Candler SOURCE/CCSP
Baxley, GA
10.2020 - 01.2022
- Conducted comprehensive assessments of clients to identify service needs and develop individualized case plans.
- Developed and monitored treatment plans, coordinated services with other providers, and provided crisis intervention.
- Provided counseling and advocacy for clients in order to assist them in meeting their goals.
- Conducted intake assessments with patients and relatives to gather case history.
Med/Surg Charge Registered Nurse
Appling Healthcare System
Baxley, Georgia
06.2017 - 01.2019
- Performs comprehensive nursing assessments on current and potential patients
- Develops, reviews, and updates care plans based on patient needs
- Provides clinical support to care coordination team and other assessment nurses
- Assist with regulation compliance, performance improvement initiatives, and quality monitoring
- Collaborated with doctors and staff members to ensure quality care
- Completed clinical tasks in accordance with hospital policy
- Administered wound care, medications, and any necessary treatments
- Performed patient assessments and adjusted care plans accordingly
- Ensured top-level care by focusing on patient safety and dignity
- Built rapport with patients and family members in an effort to deliver exceptional care.
Med/Surg Unit Secretary
Appling Healthcare System
Baxley, Georgia
08.2013 - 05.2017
- Answered multi-line phone systems to manage incoming and outgoing calls for a busy department
- Organized paperwork for doctors, nurses and patients
- Copied, logged and scanned supporting documentation
- Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
Education
Associate of Science Nursing -
SOUTH GEORGIA STATE COLLEGE
Waycross, Ga05-2017
Patient Care Technician -
ALTAMAHA TECHNICAL COLLEGE
Baxley, Ga01.2012
Skills
- Communication
- Analytical thinking
- Patient and family advocacy
- Clinical judgment
- Leadership
- Documentation
Certification
- Registered Nurse
- Case Management Specialist
- BLS Certified
Timeline
RN/Case Management Team Leader
St. Joseph's/Candler SOURCE/CCSP
01.2022 - Current
Case Management Specialist - Registered Nurse
St. Joseph's/Candler SOURCE/CCSP
10.2020 - 01.2022
Med/Surg Charge Registered Nurse
Appling Healthcare System
06.2017 - 01.2019
Med/Surg Unit Secretary
Appling Healthcare System
08.2013 - 05.2017
Associate of Science Nursing -
SOUTH GEORGIA STATE COLLEGE
Patient Care Technician -
ALTAMAHA TECHNICAL COLLEGE
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