JESSICA JOHNSON
Rex,GA
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
20
20
years of professional experience
Work History
Warehouse Worker
HD Supply
Forest Park, GA
05.2022 - Current
- Organized warehouse space for efficient storage of products.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Transported goods to designated areas within the warehouse facility.
- Performed cycle counts to maintain accurate inventory records.
Bartender
Juicy Crab
Jonesboro, GA
02.2018 - 05.2022
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Resolved customer complaints in a professional manner.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
Bartender
KRAB HUT
Jonesboro, GA
05.2015 - 02.2018
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Arranged bottles and glasses behind bar to make attractive displays.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Balanced daily registers and generated sales reports for management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Bartender
Applebee's Grill + Bar
Jonesboro, GEORGIA
01.2010 - 02.2015
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Cleansed glasses with sanitizing solution after each use.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Greeted guests with friendliness and professionalism.
Bar Manager
CARINO'S
East Point, GA
01.2005 - 02.2010
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Education
High School Diploma -
Jonesboro High School
Jonesboro, GA06-1999
Skills
- Order Preparation
- Safety Training
- Cycle Counts
- Beverage Preparation
- Payment Processing
- Food Running
- Food Preparation
- Health codes compliance
- Point of sale systems
- Customer Service
- Marketing and sales experience
- Ordering Procedures
- Safe serving knowledge
- Beverage supply orders
- Identification verification
- Wine and liquor expertise
- Extensive beer knowledge
- Extensive spirits knowledge
References
References available upon request.
Timeline
Warehouse Worker
HD Supply
05.2022 - Current
Bartender
Juicy Crab
02.2018 - 05.2022
Bartender
KRAB HUT
05.2015 - 02.2018
Bartender
Applebee's Grill + Bar
01.2010 - 02.2015
Bar Manager
CARINO'S
01.2005 - 02.2010
High School Diploma -
Jonesboro High School