Jessica Jonasson
Copperas Cove
Summary
Results-driven operations manager with expertise in enhancing customer satisfaction, streamlining service delivery, and training staff. Proven ability to optimize inventory management and ensure compliance with health regulations.
Results-driven operations manager with proven skills in enhancing customer satisfaction, streamlining service delivery, and managing inventory. Committed to driving operational excellence and improving financial performance.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Spur Nutrition
Gatesville, TX
06.2021 - Current
- Developed and implemented operational strategies to enhance customer satisfaction and streamline service delivery.
- Managed inventory control processes to ensure product availability and reduce waste.
- Trained and mentored staff on best practices in nutrition service and customer engagement.
- Oversaw daily operations, ensuring compliance with health regulations and company standards.
Owner/Operator
The Healthy Hub
Copperas Cove, TX
03.2018 - 10.2022
- Utilized point-of-sale systems to optimize transaction efficiency and track sales performance.
- Analyzed customer feedback to identify areas for improvement in service offerings.
- Established supplier relationships to secure quality products at competitive prices.
- Coordinated marketing efforts to increase brand visibility and attract new customers.
Personal Assistant
Charlot Kelly - Realtor
Kempner, TX
01.2013 - 01.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Education
High School Diploma -
Copperas Cove Highschool
Copperas Cove, TXHigh School Diploma - General Studies
McLennan Community College
Waco, TX07-2026
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Inventory management
- Strategic planning
- Relationship management
- Financial analysis
Timeline
Owner/Operator
Spur Nutrition
06.2021 - Current
Owner/Operator
The Healthy Hub
03.2018 - 10.2022
Personal Assistant
Charlot Kelly - Realtor
01.2013 - 01.2020
High School Diploma -
Copperas Cove Highschool
High School Diploma - General Studies
McLennan Community College