Summary
Overview
Work History
Education
Skills
Timeline
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JESSICA JONES

Summary

Skilled Pharmacy Assistant brings 3 years of experience in high volume pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Overview

5
5
years of professional experience

Work History

Pharmacy Assistant

Schnucks Pharmacy
02.2012 - 05.2015
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Updated computer system with current customer, payment and inventory information.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Prepared bills for clients and submitted required paperwork to insurance companies.
  • Requested updated prescriptions and medical information from physicians.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.

Optometric Technician

Clarkson Eyecare
04.2016 - 05.2017
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Collaborated with optometry staff to reach individual and team goals.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Educated patients and relations on ocular health and safety, promoting good eye care.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.

Education

Bachelor of Arts - Elementary Education

Western Governors University
Salt Lake City, UT
05.2025

High School Diploma -

CAHOKIA SENIOR HIGH SCHOOL
Cahokia
05.2010

Skills

  • Resolving Customer Issues
  • Prescription Compounding
  • Medical Documentation
  • POS Transactions
  • Medication Distribution Support
  • Ordering and Stocking Medications
  • HIPAA Compliance
  • Documentation and Recordkeeping
  • High-Volume Environments
  • Insurance Billing

Timeline

Optometric Technician

Clarkson Eyecare
04.2016 - 05.2017

Pharmacy Assistant

Schnucks Pharmacy
02.2012 - 05.2015

Bachelor of Arts - Elementary Education

Western Governors University

High School Diploma -

CAHOKIA SENIOR HIGH SCHOOL

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JESSICA JONES