Jessica Jordan
Lansing
Summary
Dynamic professional with a strong work ethic and proven leadership skills, experienced at Bethany Christian Services. Adept at individualized instruction and behavior management, I excel in fostering positive learning environments. Bilingual in English and Spanish, I effectively communicate and collaborate with diverse teams to enhance student outcomes and ensure compliance with educational standards.
Overview
11
11
years of professional experience
Work History
Assistant Teacher
Bethany Christian Services
Lansing
04.2024 - Current
- Supported students with individualized learning strategies and instructional materials.
- Coordinated classroom management and daily routines for smooth operations.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Implemented behavior management techniques to foster a positive classroom culture.
- Participated in staff meetings to discuss curriculum updates and teaching strategies.
- Helped maintain a safe and orderly learning environment.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Provided individualized instruction to students who needed additional assistance.
- Arranged age-appropriate activities to help children develop interests and talents.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Maintained accurate records of student attendance and grades.
- Participated in professional development workshops related to teaching strategies.
- Participated in specialized trainings related to trauma informed care and best practices for working with children who have experienced abuse or neglect.
- Attended trainings focused on topics such as trauma informed care or cultural competency when working with diverse populations.
Case Support Specialist
Bethany Christian Servies
Mason
01.2024 - Current
- Collaborated with other social services providers to coordinate care for clients.
- Maintained accurate records of client interactions and progress towards goals.
- Facilitated communication between clients, family members.
- Provided transportation to appointments or recreational activities when needed.
- Attended training sessions related to professional development or industry changes.
- Completed patient follow-up services, data collection and clinical monitoring and liaised with primary health care providers to deliver coordinated care to patients.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Performed assessments to determine individual limitations and strengths.
- Maintained accurate records and documented client data in company databases.
Office Administrator
Mobile Pallet Service
Lansing
07.2021 - Current
- Coordinated and managed daily administrative operations of the office.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Receiving Supervisor
Burlington
Lansing
03.2014 - 03.2021
- Directed the daily operations of the receiving department, overseeing a staff of 10 employees.
- Developed and implemented effective strategies to improve efficiency in the receiving process.
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Maintained communication with other departments regarding status of incoming shipments.
- Organized training for production staff to achieve performance objectives with quality instruction.
- Managed department priorities and provided leadership for on-time delivery production
- Provided exceptional customer service to ensure customer satisfaction.
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Kept work area neat, clean, and well-stocked at all times.
- Performed additional duties as assigned by management team.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Utilized computer software programs such as Microsoft Excel to track inventory levels.
Education
Accredited 120-hour TESOL/TEFL Course - Teaching English As A Second Language (ESL)
World TESOL Academy
Lansing, MI03-2024
Skills
- Bilingual- English/ Spanish
- Strong Leadership
- Fast learner
- Strong work ethic
- Following directions/Completing tasks
- Adapt well to new situations
- Patient/understanding/compassionate
- Computer/technology skills
- Classroom management
- Individualized instruction
- Behavior management
- Record keeping
- Curriculum development
- Compliance standards
- Administrative operations
- Team collaboration
- Problem solving
- Effective communication
Affiliations
- Volunteer work with Habitat for Humanity.
- Volunteer work with local shelters.
- Volunteer work with local schools.
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Timeline
Assistant Teacher
Bethany Christian Services
04.2024 - Current
Case Support Specialist
Bethany Christian Servies
01.2024 - Current
Office Administrator
Mobile Pallet Service
07.2021 - Current
Receiving Supervisor
Burlington
03.2014 - 03.2021
Accredited 120-hour TESOL/TEFL Course - Teaching English As A Second Language (ESL)
World TESOL Academy