Experienced human resources specialist transitioning to mental health and crisis intervention. Driven by a personal mission following a family tragedy, aiming to support individuals facing crises. Strong commitment to making a positive impact at Common Ground. Skilled in communication and conflict resolution, ready to assist those in distress.
Overview
2026
2026
years of professional experience
Work History
Families First Crisis Specialist Volunteer
Bethany Christian Services
Remote, Michigan
03.2022 - Current
Facilitate case management services in compliance with established protocols.
Respond promptly to phone referrals from social service agencies during business hours, and on-call.
Initiate crisis support contact with families within 24 hours of referral for timely assistance.
Conduct follow-up calls to verify successful access to essential services.
Maintain strict confidentiality regarding all client information.
Participate actively in weekly team meetings to foster collaboration and share insights.
Assist families in securing funds and resources for urgent needs.
De-escalate crisis situations, providing support to families facing homelessness or suicidal ideation.
Youth Outreach
Triumph Church
Detroit, Michigan
Organized outreach events to connect youth with community resources.
Established partnerships with local organizations to enhance outreach initiatives.
Provided mentorship to youth participants in various programs.
Organized fundraising events to support youth outreach initiatives.