Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jessica Juare

Las Vegas,NV

Summary

Dynamic administrative professional with a proven track record at SeaWorld San Diego, excelling in customer service and data management. Recognized for enhancing operational efficiency and fostering strong team collaboration. Proficient in Microsoft Excel, I leverage critical thinking to solve problems effectively, ensuring exceptional guest experiences and maintaining high safety standards.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Canteen
03.2023 - 06.2025
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Managed filing system, entered data and completed other clerical tasks.
  • Used company specific applications to issue and return product , ran daily and weekly inventory reports for Micro Markets
  • Performed corrective actions for vending machine and cash collection errors
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Park Operations Supervisor

SeaWorld San Diego
03.2023 - 03.2024
  • Improved staff performance by conducting regular training sessions and providing constructive feedback.
  • Adapted quickly to unforeseen challenges or changes in weather conditions by modifying plans accordingly to ensure minimal disruptions to guests'' experiences.
  • Boosted overall park cleanliness by implementing a comprehensive waste management system.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Enhanced customer service based on feedback from guests.
  • Monitored workers for performance, professionalism and service quality.
  • Managed daily operations, ensuring smooth functioning of all park facilities and amenities.
  • Ensured safety standards compliance, conducting routine inspections, and addressing any concerns promptly.

Park Operations Assistant Supervisor

SeaWorld San Diego
08.2021 - 03.2022
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.

Ride Operator

SeaWorld San Diego
06.2010 - 08.2021
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.

Education

Bachelor of Arts - Geography

California State University, Los Angeles
Los Angeles, CA
05-2020

Associate of Arts - Geography

San Diego Mesa College
San Diego, CA
05-2017

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Microsoft outlook
  • Critical thinking
  • Strong problem solver
  • Scheduling and calendar management
  • Dedicated team player
  • Professional and mature

Timeline

Administrative Assistant

Canteen
03.2023 - 06.2025

Park Operations Supervisor

SeaWorld San Diego
03.2023 - 03.2024

Park Operations Assistant Supervisor

SeaWorld San Diego
08.2021 - 03.2022

Ride Operator

SeaWorld San Diego
06.2010 - 08.2021

Bachelor of Arts - Geography

California State University, Los Angeles

Associate of Arts - Geography

San Diego Mesa College

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Jessica Juare