Jessica Keel
Augusta,GA
Summary
Motivated young lady with engaging personality and a flexible approach. Talented with memory retention, upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
9
9
years of professional experience
Work History
Server/Bartender
1790 Restaurant
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Buffalo Wild Wings
08.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Sonic Drive-in
01.2015 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sever/Bartender/Shift Leader
Takosushi
02.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
GED -
Aiken Technical College
Graniteville, SC05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- High-volume dining
- Service prioritization
- Food safety understanding
- Professional Appearance
- Reliable
Timeline
Server/Bartender
1790 Restaurant
02.2024 - Current
Server
Buffalo Wild Wings
08.2023 - 02.2024
Sever/Bartender/Shift Leader
Takosushi
02.2021 - 08.2022
Assistant Manager
Sonic Drive-in
01.2015 - 07.2023
GED -
Aiken Technical College
Crafting such as sewing, crocheting and making stickers for my six year old daughter.
Anything my daughter wants made, I try my best to make it whether or not is it perfect.
Crafting such as sewing, crocheting and making stickers for my six year old daughter.
Anything my daughter wants made, I try my best to make it whether or not is it perfect.