Jessica Keller
Hamilton,IL
Summary
Retail professional with extensive experience at Goodwill Of The Heartland, specializing in inventory management and staff training. Demonstrated success in sales analysis and customer engagement, leading to improved operational efficiency and team performance. Skilled in data-driven decision making and relationship building to meet business objectives.
Overview
12
12
years of professional experience
Work History
Store Manager
Goodwill Of The Heartland
Keokuk, Iowa
05.2015 - Current
- Directed daily store operations while ensuring compliance with company policies and safety regulations.
- Trained staff in effective customer service and sales techniques, enhancing overall performance.
- Oversaw inventory management with a focus on stock replenishment and cycle count organization.
- Developed visual merchandising strategies that improved store presentation and attractiveness.
- Conducted productive staff meetings for objective communication and team concern resolution.
- Crafted weekly staffing schedules to guarantee coverage during peak hours.
- Engaged with customers to resolve issues efficiently, improving their shopping experiences.
- Interpreted sales data for trend analysis, adjusting strategies to optimize profitability.
Key Holder
Dollar General
Hamilton, IL
12.2013 - 05.2015
- Directed daily store operations ensuring compliance with established company policies.
- Implemented regular inventory audits for effective stock management and organization.
- Addressed customer inquiries promptly to enhance satisfaction and loyalty.
- Uphold cleanliness and safety by strictly following health regulations.
- Contributed to merchandising strategies through effective product arrangement and displays.
- Aided management in reaching sales targets through coordinated team efforts.
- Handled key holder tasks, encompassing store opening, closing, and alarm procedures.
- Assessed employee performance regularly to ensure consistent compliance with company standards.
Education
Bachelor of Arts - Political Studies
University of Illinois At Springfield
Springfield, IL05-2008
Skills
- Inventory management and visual merchandising
- Sales analysis and customer engagement
- Staff training and relationship management
- Data-driven decision making
- Effective communication
- Operational efficiency
Timeline
Store Manager
Goodwill Of The Heartland
05.2015 - Current
Key Holder
Dollar General
12.2013 - 05.2015
Bachelor of Arts - Political Studies
University of Illinois At Springfield