Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA KEMPF

FARMERSVILLE,TX

Summary

Dynamic Owner/Operator at Snap-On Tools Franchisee with a proven track record in operations management and exceptional customer service. Achieved multiple sales awards through effective sales strategy development and strong client relationships. Expert in inventory management and cashflow management, driving business growth and ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Owner/Operator

Snap-On Tools Franchisee
05.2019 - Current
  • Managed day-to-day business operations including but not limited to book-keeping, managing profit/loss, inventory management.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Utilized a consultative approach to identify customer needs, develop solutions and close deals achieving multiple sales awards.

Education

Kinesiology-Exercise Science

California State University Northridge
Northridge, CA
05-2010

Skills

  • Operations management
  • Documentation and reporting
  • Sales negotiation
  • Business planning
  • Inventory management
  • Client relationship management
  • Sales strategy development
  • Cashflow management
  • Customer service

Timeline

Owner/Operator

Snap-On Tools Franchisee
05.2019 - Current

Kinesiology-Exercise Science

California State University Northridge