Jessica Kern
Belleville,IL
Summary
Results-driven Operations Manager with extensive experience in leadership, talent management, and financial oversight. Proven ability to manage daily operations, analyze P&L statements, and ensure operational efficiency. Adept at leveraging communication, problem-solving, and prioritization skills to drive team performance and enhance customer experience. Seeking to apply leadership capabilities and business acumen to optimize operations and achieve strategic objectives for Alight Solutions.
Overview
25
25
years of professional experience
Work History
General Manager
Flynn Pizza Hut
Fairview Heights
08.2025 - Current
- Currently overseeing two restaurants, East and Fairview, while undergoing training for an Area Director role.
- Manage truck orders, conduct inventory, and analyze Profit and Loss statements (PNL) to ensure operational efficiency.
Bakery Trainer Specialist
Panera
Edwardsville
01.2022 - 07.2025
- Managed daily operations, mirroring responsibilities from previous roles.
- Delegated weekly inventory management to an assistant manager, ensuring accurate stock levels.
Owner/Director
Kern’s Dance Company
Belleville
06.2001 - 05.2022
- Directed and operated a family-owned business with a 62-year legacy.
- Managed comprehensive business operations, including instructional delivery, financial oversight, scheduling, and tax preparation.
Education
Associates - applied science
SWIC
Belleville08.2007
Skills
- Claims leadership
- Communication skills
- Supervisory experience
- Microsoft Office Suite
- Talent management
- Customer experience
- Project management
- Problem-solving skills
- Prioritization
- Leadership
- Confidentiality
- Client support
Personal Information
Title: Operations Manager
Timeline
General Manager
Flynn Pizza Hut
08.2025 - Current
Bakery Trainer Specialist
Panera
01.2022 - 07.2025
Owner/Director
Kern’s Dance Company
06.2001 - 05.2022
Associates - applied science
SWIC