Jessica Kozub

• Monitored online presence by running management system and overseeing patient correspondence.
• Managed schedule of 2 Doctors and 3 Dental Hygienists.
• Corresponded and coordinated with labs for upcoming treatments.
• Worked closely with patients to deliver excellent and direct individualized patient care.
• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

• Handled client correspondence.
• Managed email and calendar of company President.
• Processed proposals and invoices using Quickbooks.

• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Medical Assistant, Dean's List, GPA: 4.0