Jessica Kress
Newark,DE
Summary
Reliable, professional job seeker with a strong desire to transition into a new field. Driven by a passion for helping others and leveraging exceptional organizational skills. Boasts a solid track record in coordinating events, managing logistics, and ensuring utmost client satisfaction. Proven expertise in planning and executing events that consistently meet clients' needs and exceed their expectations. Known for fostering a positive working environment that cultivates collaboration and productivity.
Overview
9
9
years of professional experience
Work History
Temperament Test + Event Coordinator
Playtime Doggie Day Care & Pet Salon
01.2021 - Current
- Facilitates first point of contact for new clientele
- Maintains positive relationships with new and returning clients
- Facilitates a behavioral evaluation for potential new client’s dogs
- Promotes + advertises yearly events + social media
- Plans + schedules holiday + enrichment activities
- Collaborates with cross-functional teams to ensure seamless event execution and positive outcomes.
Training Supervisor
Playtime Doggie Day Care & Pet Salon
06.2015 - 01.2021
- Scheduled training sessions with new employees
- Created a positive + safe work environment for both staff + animals
- Enforced company’s training protocols
- Maintained positive relationship with staff
Day Care Assistant
Playtime Doggie Day Care & Pet Salon
06.2015 - 01.2021
- Cared for animals by providing essential needs + safety measures
- Scheduled clientele and maintained positive relationships with new and returning customers
- Submitted daily report of well-being of animals to supervisor
- Provided inclusivity to animals with special needs
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Intern
PAWS for People
03.2020 - 05.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Enhanced project visibility by maintaining up-to-date project status reports.
Day Camp Counselor
Boy Scouts of America
06.2015 - 08.2015
- Communicated daily summarization of activities to Camp leaders
- Collaborated with other camp counselors on scheduling
- Maintained wellness records of enrolled campers
- Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
- Promoted personal growth among campers by encouraging independence, resilience, and problem-solving skills.
- Maintained an inclusive environment by facilitating open communication and fostering respect for diversity among campers.
Education
Bachelor of Arts - Psychology
University of Delaware
Newark, DE12.2020
Skills
- Microsoft Word, Canva, PowerPoint
- Communication and Networking
- Organization and Time Management
- Mindfulness using a Trauma informed-Based Approach
- Problem Solving
- Team mentorship
Timeline
Temperament Test + Event Coordinator
Playtime Doggie Day Care & Pet Salon
01.2021 - Current
Intern
PAWS for People
03.2020 - 05.2020
Training Supervisor
Playtime Doggie Day Care & Pet Salon
06.2015 - 01.2021
Day Care Assistant
Playtime Doggie Day Care & Pet Salon
06.2015 - 01.2021
Day Camp Counselor
Boy Scouts of America
06.2015 - 08.2015
Bachelor of Arts - Psychology
University of Delaware
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