Jessica Krueger
Elk Mound,Wisconsin
Summary
Compassionate and adaptable professional with a solid background in social work and case management. Known for effective communication and collaboration, contributing to improved client outcomes and streamlined care processes.
Overview
20
20
years of professional experience
Work History
Case Manager
Inclusa
Eau Claire, WI
04.2023 - Current
- Coordinated care plans for diverse client populations, ensuring tailored support and resources.
- Documented case notes accurately, maintaining compliance with regulatory standards and confidentiality policies.
- Conducted comprehensive assessments to identify client needs and develop targeted interventions.
- Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
- Monitored progress of clients, adjusting care plans as necessary to meet evolving needs.
Social Worker
Davita
Chippewa Falls, WI
09.2016 - 09.2021
- Facilitated psychosocial assessments for patients with chronic kidney disease.
- Coordinated transplant evaluations for eligible patients, streamlining the process and expediting access to life-saving treatments.
- Assisted patients in navigating insurance coverage and financial assistance programs, alleviating stress related to healthcare costs.
- Collaborated with physicians to develop appropriate dialysis treatment schedules, maximizing patients quality of life.
Medical Social Worker
Sacred Heart Hospital
Eau Claire, WI
01.2006 - 09.2016
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Ensured continuity of care by coordinating seamless transitions from hospitalization to outpatient services or long-term care facilities.
- Educated patients on available treatment options and assisted in informed decision-making regarding their healthcare plan.
- Managed caseload to satisfy multiple patients with diverse needs.
Education
Master of Science - Social Work
University of Minnesota, Duluth, MN
Duluth, MN06-2005
Bachelor of Arts - Psychology
Crown College
Saint Bonifacius, MN05-2001
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager
Inclusa
04.2023 - Current
Social Worker
Davita
09.2016 - 09.2021
Medical Social Worker
Sacred Heart Hospital
01.2006 - 09.2016
Master of Science - Social Work
University of Minnesota, Duluth, MN
Bachelor of Arts - Psychology
Crown College