Jessica LaBella

Managed visitors, families, and telephone communication to deliver professional service.

Execute timely initial intakes for all clients, ensuring accuracy and professionalism.

Connect families with agency and community resources to enhance support systems.

Performed clerical duties to support family services and streamline information referrals.

Maintained organized office operations to foster a professional environment.

• Customer service and sales support professional with several years of experience processing customer orders using purchase orders (POs) and upselling safety and PPE products. Experienced in preparing detailed, competitive quotes to support client bids and drive sales growth. Strong attention to detail, pricing accuracy, and relationship-building skills with a focus on customer satisfaction and revenue generation.
• Updated client records to ensure accurate employee and business information
• Performed data cleanup and verification to enhance record accuracy and system organization
• Ensured compliance with internal documentation standards and data management procedures.