Jessica Lafferty
Modesto,CA
Summary
Knowledgeable Operations Supervisor/ Safety Supervisor with over 23 years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management.
Overview
23
23
years of professional experience
Work History
Operations Supervisor
UPS
Ceres, CA
11.2000 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Directed employees on how to use equipment properly and safely.
- Provided support to other departments as needed to meet organizational goals.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Trained new employees on proper job functions and company policies and procedures.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Trained, mentored and motivated employees to maximize team productivity.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Education
Associate of Science -
Modesto Junior College
Modesto, CA05-2024
Skills
- Operations Management
- Compliance Management
- Safety Oversight
- Performance Monitoring
- Scheduling Coordination
Timeline
Operations Supervisor
UPS
11.2000 - Current
Associate of Science -
Modesto Junior College