Jessica Langham
Florence,MA
Summary
Marketing and Communications Professional with over three years of experience driving outreach campaigns and fostering stakeholder relationships in dynamic nonprofit settings. Proven track record in content creation and performance reporting, with a focus on enhancing customer engagement through tailored strategies and effective social media management.
Overview
5
5
years of professional experience
Work History
Sales Associate
Brooklyn Artery
04.2026 - Current
- Greet and connect with diverse customers, fostering a welcoming shopping environment
- Identified customer preferences through active listening and offer tailored product recommendations
- Process sales and handle cash using Square POS, keeping transactions smooth and accurate
- Design and refresh merchandise displays to attract customers and showcase products
- Stock and organize inventory, ensuring consistent product availability on the sales floor
- Stay on top of multiple priorities during busy periods without losing attention to detail
Recruitment and Development Coordinator
The Fostering Connection Inc.
08.2023 - 03.2026
- Managed multi-channel content calendar, including email campaigns, mailings, and community events, to enhance brand visibility and audience engagement
- Executed outreach campaigns across partner institutes, therapist networks, and municipalities, driving growth in the organization's referral pipeline
- Built and maintained trusted relationships with external partners and stakeholders, serving as a reliable point of contact throughout ongoing initiatives
- Tracked and reported program performance and funding outcomes, identifying optimization opportunities to inform strategy
- Independently managed the organization's social media presence and content strategy, maintaining a consistent publishing schedule across platforms
- Designed digital and print marketing assets, including social graphics, website content, and presentations, to support brand and campaign communications
- Maintained and updated partner and case-tracking databases to support accurate, data-informed outreach
Sales Associate
The Bennington Bookstore
09.2021 - 06.2023
- Recommended books matching customer interests, fostering rapport and encouraging repeat visits
- Maintained neat, inviting shelves and displays that made browsing easy for customers
- Stocked and organized inventory to maintain a well-supplied sales floor
- Managed cash handling and operated register using Square POS, ensuring accuracy during open and close
- Received and unpacked incoming shipments, checking orders against packing slips
- Assisted with periodic inventory counts to keep stock levels accurate and flag reorders
Education
BACHELOR OF FINE ARTS -
Bennington College
Bennington, VT06-2023
Skills
- Point of sale management
- Sales techniques
- Customer engagement
- Visual merchandising
- Inventory management
- Data tracking
- Client relationship management
Timeline
Sales Associate
Brooklyn Artery
04.2026 - Current
Recruitment and Development Coordinator
The Fostering Connection Inc.
08.2023 - 03.2026
Sales Associate
The Bennington Bookstore
09.2021 - 06.2023
BACHELOR OF FINE ARTS -
Bennington College