JESSICA LEE
Starkville,Mississippi
Summary
Leader who is communicative and has excellent customer service and problem solving skills. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of management and training in leasing. Dedicated to learning, growing, and succeeding in all aspects of the workforce. Experience with resident retention and committed to teamwork. Seeking a new position to aid in the growth of management and organizational skills.
Overview
2
2
years of professional experience
Work History
Cashier
Aramark
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Leasing Consultant
Asset Living
01.2022 - 05.2022
- Used marketing collateral, phone calls, and email messages to promote the property to prospects
- Took prospects on tours of the community and apartment/model, putting my product knowledge to work by explaining the features and benefits to them
- Invited prospects to fill out an application after the property tour.
Resident Director
Asset Living
05.2022 - 09.2023
- Facilitated meetings to address concerns, review complaints, and any other issues residents had within the community
- Constructed weekly events to engage with residents, future residents and prospects
- Managed room requests or changes for current and future residents
- Resident Retention
- Planned out weekly social media content to promote property and all of is aspects
- Assisted with leasing out the property
- Collaborated with other businesses to better promote our property and reacher a more broad audience.
Education
South Panola High School
Batesville, MS05.2020
Mississippi State University
2024
Skills
- Resident Support
- Resident Satisfaction
- Activity Planning
- Active Listening
- Resident Engagement
- Resident Relations
- Event Planning
- Property Tours
- Phone and Email Etiquette
- Leasing and Sales
Timeline
Resident Director
Asset Living
05.2022 - 09.2023
Leasing Consultant
Asset Living
01.2022 - 05.2022
Cashier
Aramark
08.2021 - 12.2021
South Panola High School
Mississippi State University
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