Jessica Lee
Jackson,TN
Overview
13
13
years of professional experience
Work History
Administrative Servies Assistant 2
Madison County Health
10.2012 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Boosted team productivity with regular preparation of detailed reports and presentations.
Education
High School Diploma -
Lexington High
Lexington, TNSkills
- Fast learner
- Client interaction
- Time management
- Problem-solving
Timeline
Administrative Servies Assistant 2
Madison County Health
10.2012 - Current
High School Diploma -
Lexington High