JESSICA LEIGH TAYLOR
Atlanta,GA
Summary
HR and operations professional with experience in recruiting coordination, employee onboarding, customer service leadership, and team management. Proven ability to support high-volume hiring, manage employee records, improve onboarding processes, and maintain strong workplace communication in fast-paced environments. Skilled in HR administration, payroll coordination, customer relations, and team leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hostess
THE JAMES ROOM
Atlanta, GA
11.2025 - Current
- Welcome and seat guests while providing excellent customer service
- Manage reservations and coordinate table assignments to improve guest flow
- Work closely with kitchen and waitstaff during high-volume service periods
- Train new hostesses on operational procedures and customer service standards
- Professionally enforce dress code and restaurant policies
Recruiting Operations Coordinator
AXIOM STAFFING
Atlanta, GA
04.2024 - 10.2025
- Managed onboarding, offboarding, and employee lifecycle processes
- Maintained confidential employee records within HRIS systems
- Assisted managers with employee relations and conflict resolution
- Conducted exit interviews and tracked employee feedback trends
- Collaborated with finance department on payroll processing
- Assisted in creating and updating job descriptions
HR Coordinator
DULUTH TRADING COMPANY
Adairsville, GA
06.2023 - 04.2024
- Supported startup warehouse hiring operations and recruiting initiatives
- Screened applicants and scheduled interviews
- Conducted interviews and extended employment offers
- Processed background checks and Form I-9 documentation
- Facilitated onboarding and orientation for new hires
- Hired over 200 employees within a 3-month period
- Maintained recruiting and employee records using Excel and HR systems
- Worked with First Advantage for background checks and drug screenings
Retail Sales Manager
DULUTH TRADING COMPANY
Kennesaw, GA
10.2021 - 06.2023
- Oversaw daily store operations, including opening and closing procedures
- Managed cash handling, registers, and store security procedures
- Delegated responsibilities and supervised sales associates
- Monitored sales goals and store performance
- Coordinated freight processing and merchandising activities
Cashier Team Lead
ACADEMY SPORTS + OUTDOORS
Hiram, GA
10.2018 - 04.2020
- Supervised front-end register operations and cashier support
- Counted cash drawers and maintained cash accuracy
- Assisted customers with purchases and general inquiries
- Supported store recovery and daily operational tasks
Front of House Manager
ST. ANGELO'S PIZZA
Atlanta, GA
04.2014 - 02.2017
- Managed front-of-house restaurant operations
- Oversaw opening/closing duties and cash deposits
- Coordinated food service and customer support
- Managed phone orders for delivery and carryout
- Maintained cleanliness and organization throughout the restaurant
Education
High School Diploma - undefined
Campbell High School
Smyrna, GA01-2013
Skills
- Recruiting & Talent Acquisition
- Employee Onboarding
- HRIS & Employee Records
- Form I-9 Compliance
- Payroll Coordination
- Microsoft Excel
- Customer Service
- Team Leadership
- Conflict Resolution
- Communication & Organization
Certification
Driver’s License (Valid through May 2027)
Timeline
Hostess
THE JAMES ROOM
11.2025 - Current
Recruiting Operations Coordinator
AXIOM STAFFING
04.2024 - 10.2025
HR Coordinator
DULUTH TRADING COMPANY
06.2023 - 04.2024
Retail Sales Manager
DULUTH TRADING COMPANY
10.2021 - 06.2023
Cashier Team Lead
ACADEMY SPORTS + OUTDOORS
10.2018 - 04.2020
Front of House Manager
ST. ANGELO'S PIZZA
04.2014 - 02.2017
High School Diploma - undefined
Campbell High School