Jessica L Fernandez
Wichita,US
Summary
Experienced with leadership and team management. Utilizes strategic planning and effective communication to drive operational success. Knowledge of conflict resolution and process improvement to ensure smooth workflow and team cohesion.
Overview
14
14
years of professional experience
5
5
Certification
Work History
Logistics Plans Section Chief
United States Air Force
01.2020 - Current
- Responsible for coordinating and overseeing complex logistics operations and ensuring the readiness of military forces through detailed reporting, assessment and analysis of information
- Regularly conduct and analyze readiness assessments to ensure compliance with operational standards as well as build and apply step by step duty checklists
- Applies and interprets military regulations and directives, ensuring alignment with Air Force policies in areas such as deployment operations, War Reserve Materiel management, legal contracts
- Manges logistics operations in the deployment process, integrating inputs for exercises and war games from key members forming actionable strategies
- Conducts after action reports both in writing and through oral communication to advocate for necessary changes, uses problem solving and critical thinking to improve identified deficiencies
- Responsible for all personnel related action items within the workspace
- Conducts feedback and evaluations
- Provides technical guidance and supervises team members
- Responsible for resource allocation and ensures compliance with regulations
- Trains and develops their team members
- Articulates verbally and in writing the needs of the section and missions focus
- Uses various automated systems and online tools to accomplish tasks such as locating transportation, importing/exporting data and creating and establishing in-transit visibility of deploying cargo and personnel for real time information during operations
Logistics Plans Quality Assurance Inspector
United States Air Force
01.2020 - Current
- Ensures compliance with operational standards, regulations, and procedures to maintain mission readiness
- Conducts inspections, analyze performance data, and identify discrepancies or deficiencies, implementing corrective actions as needed
- Reviews technical documentation, such regulatory guidance, to ensure adherence to safety and operational standards
- They used data analysis tools to record and identify trends and assist in developing training programs to improve team proficiency in regulatory compliance and operational procedures
- Communicates findings and recommendations to leadership, providing critical feedback to enhance unit performance and support continuous improvement in compliance with military standards
Unit Safety Representative
United States Air Force
01.2017 - Current
- Responsible for ensuring compliance with safety regulations, identifying hazards, and promoting a culture of safety across the unit
- Conducts regular safety inspections, analyze potential risks, and implement corrective actions to mitigate identified hazards
- Reviews safety related documentation, including reports and policies, to ensure adherence to Air Force safety standards and requirements
- Oversees and coordinates safety training programs, educating personnel on safety protocols, emergency procedures, and risk mitigation strategies
- Collaborates with leadership to review and assess safety-related incidents, providing recommendations to prevent future occurrences
- Communicates safety concerns and initiatives to senior leadership and other key members
Plans and Programs Manager
United States Air Force
01.2017 - 04.2020
- Managed the development, implementation, and oversight of key logistics programs to ensure mission readiness and operational support
- This included managing legal contracts that outlined and formalized mutual and reimbursable support between the Air Force, international organizations, and external entities
- They ensured that these agreements, often involving reimbursements, were properly executed, tracked, and aligned with mission requirements, policies and budget
- Managed resources needed for operations in contingency or deployment scenarios by identifying critical capabilities, resources, and infrastructure requirements
- Ensured the appropriate stocks and equipment were identified, maintained, and ready for rapid deployment in support of military operations
Optician
Eyecare Specialties
03.2014 - 03.2016
- Interpreted and applied medical standards, regulations, policies and insurances to ensure the accurate assessment and delivery of vision care services
- Assessed optical prescriptions and provided expert advice on corrective lenses, ensuring all actions aligned with current healthcare protocols
- Documented and processed patient information accurately, ensuring compliance with medical records management standards, and ensuring timely decision-making regarding the provision of services
- Educated clients on available vision benefits and services, ensuring they understand their eligibility and entitlements
Community Specialist III
Expanding Horizons Community Services
06.2011 - 03.2016
- Directed care and support to individuals with complex medical, emotional, and psychological needs, ensuring the delivery of tailored services to enhance the quality of life for clients
- Assessed individuals' eligibility for various community support programs and services, coordinating care plans in line with medical and regulatory guidelines
- Interpreted and applied policies related to healthcare services, financial assistance, and eligibility for various benefits, ensuring compliance with all applicable laws and regulations
- Gathered and analyzed critical evidence, including medical records and caregiver reports, to determine eligibility for services, financial support, and other entitlements
- They worked closely with families, healthcare providers, and other professionals to gather necessary documentation, ensure accurate record-keeping, and facilitate smooth service delivery
- Educated clients and families about available programs, assisting them in navigating the application process and advocating for their needs to ensure access to proper care and resources
Education
Master’s of Science - Human Resources and Organizational Development
University of Louisville
Louisville, KY12.2023
Bachelor’s of Science - General/Liberal Studies
University of Central Missouri
Warrensburg, MO05.2021
Associates of Art - Business Administration/Management and Logistics Management
Community College of the Air Force
Montgomery, AL05.2021
Diploma -
Leeton High School
Leeton, MO05.2011
Skills
- Microsoft Office suite 365
- Team Leadership
- Records Management
- Data Analysis
- Training and Development
- Administrative Support
- Customer Service
- Program Management
- Interpersonal Communication
- Performance Management
- Conflict Management
- Continuous Process Improvement
Certification
2017 Principles of Instruction (80 hr)
2019 Airman Leadership School, USAF
2020 Diamond Development Leadership (16 hr)
2023 Conflict Management/Resolution (40 hr)
2024 Continuous Process Improvement (CPI) Greenbelt Certification (40 hrs)
Other Information
50+ words per minute, Secret, Microsoft Office suite 365 (Word, Excel, PowerPoint, Outlook), Team Leadership, Records Management, Resource Management, Data Analysis, Training and Development, Administrative Support, Customer Service, Program Management, Interpersonal Communication, Performance Management, Conflict Management, Continuous Process Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Plans Section Chief
United States Air Force
01.2020 - Current
Logistics Plans Quality Assurance Inspector
United States Air Force
01.2020 - Current
Unit Safety Representative
United States Air Force
01.2017 - Current
Plans and Programs Manager
United States Air Force
01.2017 - 04.2020
Optician
Eyecare Specialties
03.2014 - 03.2016
Community Specialist III
Expanding Horizons Community Services
06.2011 - 03.2016
Bachelor’s of Science - General/Liberal Studies
University of Central Missouri
Associates of Art - Business Administration/Management and Logistics Management
Community College of the Air Force
Diploma -
Leeton High School
Master’s of Science - Human Resources and Organizational Development
University of Louisville
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