Jessica Lindsey
Eugene,OR
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled as a server, mastering high-volume dining and food safety. My expertise in POS operation and cash handling, coupled with a proven track record in boosting sales and guest engagement, showcases my ability to deliver outstanding results in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server/Supervisor
Shari's Cafe and Pies
03.2017 - Current
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
- Assisted management in reducing food waste by closely monitoring inventory levels and expiration dates.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
Server/Restaurant Bar Manager
Chuy's Mesquite Broiler
06.2006 - 02.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
Education
High School Diploma -
Simi Valley Career Institute
Simi Valley, CA06.2004
Skills
Exceptional customer service
High-volume dining
Food safety understanding
Point of sale operation
Attention to Detail
Cash Handling
Strong Work Ethic
Guest Engagement
Certification
Alcohol service permit- OLCC
Craft Serving- alcohol server education certification
State of OR food handlers course- Food handlers card
Timeline
Server/Supervisor
Shari's Cafe and Pies
03.2017 - Current
Server/Restaurant Bar Manager
Chuy's Mesquite Broiler
06.2006 - 02.2017
High School Diploma -
Simi Valley Career Institute