Jessica Lindsey
Summary
Dynamic and approachable professional recognized for exceptional communication, problem-solving, and organizational skills. Demonstrates a strong passion for empowering others to achieve their goals through a proven track record of cultivating successful mentoring relationships. Committed to fostering a sense of community and providing support during critical times while consistently exceeding targets in fast-paced environments. Strategic thinker with hands-on experience, dedicated to delivering impactful solutions that enhance overall organizational performance.
Overview
4
4
years of professional experience
Work History
Data Quality Reviewer
TapestryHealth
05.2025 - Current
- The Data Quality Reviewer role is to monitor and document vitals collected through the active/passive device.
- Review the resident in the RPMI portal, and document findings. Through set parameters will document a resident's vitals as normal or escalate to a team lead if findings are outside set parameters.
- Responsible for initiating a summary report.
- Managed competing deadlines with efficiency.
- Monitored data hygiene and integrity and identified opportunities to improve data quality.
Clinical Operations Representative/ Pharmacy Tech
CVS-Remote
10.2023 - 05.2025
- Solving practical problems and dealing with multiple concrete variables in standardized situations.
- The ability to anticipate needs and resolve issues with urgency and to meet quality and production standards
- Performed medication reconciliation for patients, identifying discrepancies and collaborating with healthcare providers to resolve any issues
- Served as a liaison between patients, healthcare providers, insurance companies, and pharmaceutical manufacturers to resolve issues related to prescriptions or coverage
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information during all interactions
- Investigated medication errors or adverse drug events reported by patients or healthcare providers; implemented corrective actions to prevent future occurrences
- Maintained knowledge of current pharmacy laws, regulations, and industry best practices to ensure compliance with state and federal requirements
Triage Medical Assistant
SSM Health Medical Group
05.2021 - 01.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Health Information Technology (Associates) -
Lone Star College System
05-2026
Skills
- Health data technology
- Data analysis skills
- Problem-solving abilities
- Analytical reasoning
Timeline
Data Quality Reviewer
TapestryHealth
05.2025 - Current
Clinical Operations Representative/ Pharmacy Tech
CVS-Remote
10.2023 - 05.2025
Triage Medical Assistant
SSM Health Medical Group
05.2021 - 01.2023
Health Information Technology (Associates) -
Lone Star College System
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