Jessica Linge
Fleming Island
Summary
Hospitality professional with proven track record in delivering outstanding guest experiences and resolving issues promptly. Valued for collaboration and adaptability in dynamic environments. Recognized for excellent communication skills and positive attitude. Experienced in event planning with weddings and nonprofit events, ensuring seamless execution and memorable experiences for all involved.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services Agent
The Equestrian Hotel at WEC
Ocala, FL
12.2024 - Current
- Checking guests into and out of the hotel
- Assist guests as requested, handle cash, answer telephones and make reservations; sell rooms, sell the hotel and send correspondence to guests
Horse Trainer/Vet Technician
Windemere Equestrian Center
Jacksonville, FL
05.2020 - 10.2024
- Responsible for the training of the stable horses in preparation for competitions
- Responsible for the health and care of all the horses by administering routine, post-operative and daily treatments to animals
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
Wrangler (Seasonal)
Flathead Lake Lodge
Bigfork, MT
05.2024 - 09.2024
- Conducted safe trail rides on horseback as well as providing lessons in the arena for 100+ guests each week
- Work with other resort staff to ensure an excellent client experience
- Shared in the hosting of a weekly rodeo and cow games for the resort's guests to provide a full western dude ranch experience
- Cared for 150 animals on the ranch, which included feeding, maintenance, and ensuring the health and welfare of the herd
Intern
Samantha Nicole Weddings
Tallahassee, FL
05.2023 - 04.2024
- Assisted with the planning, booking, scheduling, and preparation for weddings
- Assisted with the execution of the wedding including run of show with vendors as well as the wedding party
Guest Services and Brand Ambassador
The Tallahassee Strip
Tallahassee, FL
08.2022 - 01.2023
- Responsible for ensuring a safe environment for the club patrons
- Responsible for checking ID's, collecting money and providing various security functions to ensure female patrons were safe and cared for
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Education
Bachelor of Science (B.S.) - Hospitality Management
Florida State University (FSU)
Tallahassee, FL05.2024
High School Diploma -
St. Johns Country Day School (SJCDS)
Orange Park, FL05.2020
Skills
- Guest communication
- Listening skills
- Writing and verbal communication
- Check-in and Check-out procedures
- Administrative skills
- Multitasking and organization
- Event planning assistance
Leadership And Volunteer Experience
2016 - Present Derek Hatcher Foundation – Fleming Island, FL
The foundation’s main goal is to promote awareness of substance abuse and addiction, which includes raising funds and holding educational workshops at local schools.
Event Planner/Social Media Coordinator
- Responsible for planning and coordinating Foundation related events including flag football tournaments, golf tournaments and speaking engagements.
- Managed all social media platforms, which included promoting event registration, event photos, and relative foundation content.
Certification
Hospitality and Tourism Industry Essentials at Florida Atlantic University
Timeline
Guest Services Agent
The Equestrian Hotel at WEC
12.2024 - Current
Wrangler (Seasonal)
Flathead Lake Lodge
05.2024 - 09.2024
Intern
Samantha Nicole Weddings
05.2023 - 04.2024
Guest Services and Brand Ambassador
The Tallahassee Strip
08.2022 - 01.2023
Horse Trainer/Vet Technician
Windemere Equestrian Center
05.2020 - 10.2024
High School Diploma -
St. Johns Country Day School (SJCDS)
Bachelor of Science (B.S.) - Hospitality Management
Florida State University (FSU)
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